in app purchasing not working

[uuela9971]

I presently have a game out in the Google store that has no issues connecting and processing in game purchases. I recently set up my GDPR compliance in the game and now my app can no longer process purchases through the Google merchant account.

I have since removed the GDPR changes to see if this issue goes away but it does not. I have not changed anything on the Google merchant account and all of my items are in an active state.

I have loaded the most recent daily build, created a production build and loaded it to my phone. Still no change in the issue. Google returns the message:

“ERROR Item is not available for purchase.”

I am using IAP Badger to handle the IAP processing and have not touched any of the IAP processing code nor any of my store settings. No debug settings are set to true. Has anyone run into this issue before and what was the resolution?

[anon63346430]

You cannot purchase your own IAPs.  You will need a different account to your merchant account to test IAPs.  Also make sure the IAPs are approved and published.

[uuela9971]

All IAPs are approved and published, tried production build on a different phone and get  the same issue. At one point did get the error message that there was no response from the server but that has since gone away and is back to the items not available error.

I have been waiting for days for a resolution or even word from Google is there is a glitch on their side with the merchant account and had heard nothing.

[happymongoose]

There haven’t been any changes to any of the store-side functionality in IAP Badger recently.

Have you tried setting turning on verbose debug output in IAP Badger to see if it gives you any further information?

(You’ll have to attach your device via USB to check the console output.)

[roaminggamer]

@uuela9971

All IAPs are approved and published, tried production build on a different phone and get  the same issue. At one point did get the error message that there was no response from the server but that has since gone away and is back to the items not available error.

I have been waiting for days for a resolution or even word from Google is there is a glitch on their side with the merchant account and had heard nothing.

When you say ‘from different phone’ you mean from a different account not associated with the submitted app?

[uuela9971]

yes a different phone and an account not attached to the Google developer account. And the verbose debug shows nothing on the console when I run in that mode and the phone is hooked up via USB to the computer.

[anon63346430]

You cannot purchase your own IAPs.  You will need a different account to your merchant account to test IAPs.  Also make sure the IAPs are approved and published.

[uuela9971]

All IAPs are approved and published, tried production build on a different phone and get  the same issue. At one point did get the error message that there was no response from the server but that has since gone away and is back to the items not available error.

I have been waiting for days for a resolution or even word from Google is there is a glitch on their side with the merchant account and had heard nothing.

[happymongoose]

There haven’t been any changes to any of the store-side functionality in IAP Badger recently.

Have you tried setting turning on verbose debug output in IAP Badger to see if it gives you any further information?

(You’ll have to attach your device via USB to check the console output.)

[roaminggamer]

@uuela9971

All IAPs are approved and published, tried production build on a different phone and get  the same issue. At one point did get the error message that there was no response from the server but that has since gone away and is back to the items not available error.

I have been waiting for days for a resolution or even word from Google is there is a glitch on their side with the merchant account and had heard nothing.

When you say ‘from different phone’ you mean from a different account not associated with the submitted app?

[uuela9971]

yes a different phone and an account not attached to the Google developer account. And the verbose debug shows nothing on the console when I run in that mode and the phone is hooked up via USB to the computer.