iOS8 issue. Audio stops after Vungle ad displayed

Vungle
#1

iOS8 beta 2

Corona SDK 2014.2359

iPod Touch 5th gen.

I noticed that Corona audio will stop (audio.* API) after a Vungle video has been displayed.

The game audio remains silent during gameplay. When a new Vungle video is displayed, the video-audio is audible during video playback, however after the video is closed, the game audio still remains silent.

Suspend/resume brings game audio back.

#2

Hi Ingemar,

Have you filed a report case for this? It’ll help us track the issue and report it to Vungle if necessary.

Thanks,

Brent

#3

Not yet. I’m working on it.

I’m going through my apps for iOS8 testing and oddly enough it’s happening in one app, and not the other. I just posted this to see if others have seen the same behavior. 

I’ll post back a case number here once I get a test project that mis-behaves.

#4

Actually a few weeks ago I had this problem but only on Android.  I contacted Vungle, they found the error, and rolled a beta version of their plugin that fixed it for me.

#5

Hi there, 

We did have a fix for Android, that’s correct, but for iOS, it looks like this may be something else. We have only lightly tested our native SDK with iOS 8, and it looks ok, but we will have a full QA run at it later this month. 

It seems odd that it would be happening in one project and not another… You could try unmuting the app when it regains focus, after the ad. If that doesn’t work, please submit an email to tech-support@vungle.com, including your relevant, Vungle-related code, and I’ll see what I can do :slight_smile:

Thanks!

Jordyn

Tech Support Engineer

Vungle

#6

@poon

Thanks! It’s fixed now.

@jordyn.chuhaloff

The issue was indeed the plugin (even on iOS). The two projects I tested are Enterprise projects. The one that worked had a newer version of the Vungle plugin. I updated the plugin to the same version on the project that had audio-issues, and now the audio issues are gone.

#7

Hi Ingemar,

Have you filed a report case for this? It’ll help us track the issue and report it to Vungle if necessary.

Thanks,

Brent

#8

Not yet. I’m working on it.

I’m going through my apps for iOS8 testing and oddly enough it’s happening in one app, and not the other. I just posted this to see if others have seen the same behavior. 

I’ll post back a case number here once I get a test project that mis-behaves.

#9

Actually a few weeks ago I had this problem but only on Android.  I contacted Vungle, they found the error, and rolled a beta version of their plugin that fixed it for me.

#10

Hi there, 

We did have a fix for Android, that’s correct, but for iOS, it looks like this may be something else. We have only lightly tested our native SDK with iOS 8, and it looks ok, but we will have a full QA run at it later this month. 

It seems odd that it would be happening in one project and not another… You could try unmuting the app when it regains focus, after the ad. If that doesn’t work, please submit an email to tech-support@vungle.com, including your relevant, Vungle-related code, and I’ll see what I can do :slight_smile:

Thanks!

Jordyn

Tech Support Engineer

Vungle

#11

@poon

Thanks! It’s fixed now.

@jordyn.chuhaloff

The issue was indeed the plugin (even on iOS). The two projects I tested are Enterprise projects. The one that worked had a newer version of the Vungle plugin. I updated the plugin to the same version on the project that had audio-issues, and now the audio issues are gone.