is it just me or is everybody else satisfied with 12 hour response time?

Solar2D Daily Builds and Public Releases
#1

waiting 12 hours between responses seems odd. Please let me know your office hours and I will get up in the middle of the night to have my questions answered.

#2

You started 6 threads about the same problem in five days. Upon which are you attempting to obtain assistance, and how are people supposed to know which they should reply to?

I’m going to assume you’re referring the 2088 crashing error. I think from your other threads you said you’re running Parallels. Corona makes a Mac OS install; is there a reason you are virtualizing on a Mac?

#3

and this is the thread that you choose to respond to. So your response is that I shouldn’t be posting soooo much and I should be using mac. That is helpful I will consider it. Thanks,

#4

The main office is in California so if you are in Europe, most of our staff are available in the late afternoon (in EU time)

However there are some of us in Europe, such as myself.

I would advise your topics to have a descriptive title and a lot more detail than I have seen. That way you can avoid creating multiple topics for the same question, and we will have more information to help you out. Which will result in a faster turnaround time.

I posted a reply in one of your topics, so let’s stick to the one thread to make it simpler.

May I lock/remove the duplicates to prevent confusion?

Thanks

#5

Spamming your own threads also won’t encourage community users either:

http://forums.coronalabs.com/topic/41648-problem-with-daily-build/page-2

Just a helpful word of advice…

#6

Danny,

What you and others have said “sounds” good but if you read my initial thread you would realize that noone else responded to it. Noone asked for more information. My thought was that if I created other threads with titles that were part of my original thread someone else may recognize some other part of my problem and begin a response. If you have read my other threads you will notice noone else asked for more information they just chose to tell me what I was doning wrong. So in actual response to your question yes you may remove duplicates I do not want to cause confusion among the community. I hope this answers your question.

Thanks,
Reed

#7

I understand. I have posted in one of them to try and get a resolution as you know.

Thanks :slight_smile:

#8

You started 6 threads about the same problem in five days. Upon which are you attempting to obtain assistance, and how are people supposed to know which they should reply to?

I’m going to assume you’re referring the 2088 crashing error. I think from your other threads you said you’re running Parallels. Corona makes a Mac OS install; is there a reason you are virtualizing on a Mac?

#9

and this is the thread that you choose to respond to. So your response is that I shouldn’t be posting soooo much and I should be using mac. That is helpful I will consider it. Thanks,

#10

The main office is in California so if you are in Europe, most of our staff are available in the late afternoon (in EU time)

However there are some of us in Europe, such as myself.

I would advise your topics to have a descriptive title and a lot more detail than I have seen. That way you can avoid creating multiple topics for the same question, and we will have more information to help you out. Which will result in a faster turnaround time.

I posted a reply in one of your topics, so let’s stick to the one thread to make it simpler.

May I lock/remove the duplicates to prevent confusion?

Thanks

#11

Spamming your own threads also won’t encourage community users either:

http://forums.coronalabs.com/topic/41648-problem-with-daily-build/page-2

Just a helpful word of advice…

#12

Danny,

What you and others have said “sounds” good but if you read my initial thread you would realize that noone else responded to it. Noone asked for more information. My thought was that if I created other threads with titles that were part of my original thread someone else may recognize some other part of my problem and begin a response. If you have read my other threads you will notice noone else asked for more information they just chose to tell me what I was doning wrong. So in actual response to your question yes you may remove duplicates I do not want to cause confusion among the community. I hope this answers your question.

Thanks,
Reed

#13

I understand. I have posted in one of them to try and get a resolution as you know.

Thanks :slight_smile: