Keyboard not closing on newer Android phone

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#1

Hello,

I have gotten 2 users who say when they enter their name on the on screen keyboard and then press enter it just sits there. All the testing we have done it works fine in Android, but the 2 phones having the problem were both 4G phones so they were newer. One of them just left a bad review, but the other is working to help me figure it out. He has a HTC Inspire 4G. Has anyone else encountered this problem or know a fix for it?

I have had him reboot and tried some changes to the code, but it always does the same thing for him.

Any help would be greatly appreciated. This all works fine on iOS and seems to be fine on most Androids.

Thanks,
Gary Gindlesperger [import]uid: 8533 topic_id: 10220 reply_id: 310220[/import]

#2

Oh…The game is Hairy Legs on the Android Market. I have a free version out also, Hairy Legs Lite. Both games allow you to enter your name with a high score, but the paid version submits to global scores.

I would appreciate if you have a newer phone if you could download the Lite version and see if it has this problem for you. it does it when you get a high score, which is any score when you first install it. [import]uid: 8533 topic_id: 10220 reply_id: 37288[/import]

#3

I got a work around for this problem. Apparently the ‘Return’ key on some devices is not recognized. The customers with the problem all had newer HTC phones. Not sure if it was the phone or the version of Android that was causing this.

To work around it I made a button with a tap event that triggered the code I wanted triggered if they pressed ‘Return’. I still left the code in place for people that it did work for, but I added another button that says, “Enter Name” and that allows me to save the name and move on. Without this these phones just sit at the keyboard until they go back to home and close the game. All the other keys seem to work, but pressing ‘Return’ did nothing. [import]uid: 8533 topic_id: 10220 reply_id: 37383[/import]