Launchpad ANALYTICS stopped working?

Solar2D General Questions/Discussion
#1

Hey Ansca,

Please, what is happening again with the Analytics?

I use that tool so much and for this reason I always will ask what about it when it starts to looks like be not working properly.
PS: @Peach, I`m sorry creating this topic again, BUT for some reason that I do not understand, my last topic with exact same title did vanish! :\

Thanks as usual,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 325406[/import]

#2

Hey Rodrigo,

Sorry about your other topic, it may be related to the forum issues we experienced earlier in the week.

I’m glad you post about this when it happens, it means I can alert the rest of the team and we can get someone looking into it.

Peach :slight_smile: [import]uid: 52491 topic_id: 25406 reply_id: 102671[/import]

#3

@Peach - THANK YOU! :slight_smile: [import]uid: 89165 topic_id: 25406 reply_id: 102681[/import]

#4

Please @Peach , would you mind telling me why the Corona`s Launchpad Analytics has stopped working again? :frowning:

EDIT: SINCE yesterday (06/22/12).
Thanks in advance Mrs.
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 112901[/import]

#5

Will send an email about this right now and hopefully it can get sorted out quickly.

Sorry I didn’t acknowledge this earlier when you posted on Facebook, I hadn’t seen the thread yet. [import]uid: 52491 topic_id: 25406 reply_id: 112939[/import]

#6

@Peach, Thank you for the attention!

No worry about that so much - I know to wait. :slight_smile:
Cheers,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 112971[/import]

#7

Hello @Peach,
Excuse me to be here “disturbing” you one more time, but I honestly miss my Launchpad Analytics!

It still does not work at all until now. :frowning:

Would you mind helping?
Thanks,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 113251[/import]

#8

Hey Rodrigo - you are not “disturbing” at all, obviously this is completely unacceptable. It’s currently the middle of the night at Corona Labs HQ but you have my word I will chase this up first thing in the morning. [import]uid: 52491 topic_id: 25406 reply_id: 113303[/import]

#9

@Peach,

Thank you very much!

I asked you because I know I can count on you Mrs, isn`t it? :slight_smile:

I really appreciate your attention.

Have a nice day,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 113308[/import]

#10

Hello @Peach,

It`s 5 DAYS already!

If you cannot help or are unable to try to solve this situation, please, just let me know and I`ll direct mail Mr. David Rangel and ask about it because I really NEED it working anyway, even if no one here use it (Launchpad Analytics) I really do regarding my business.
Thank you,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 113435[/import]

#11

Hey Rodrigo - I brought this up this morning as I said I would do and have actually tried very hard to get this fixed, however yes if it has STILL not been resolved then by all means email David; he is in the office while I work remotely and perhaps he will have more luck getting the situation resolved.

I’m sorry - you know I always do everything I can to get problems fixed but unfortunately this seems to have hit some kind of sticking point. For what it’s worth I will send another email and yes, I suggest you do the same. [import]uid: 52491 topic_id: 25406 reply_id: 113442[/import]

#12

Hey Peach,

I will.

Thanks,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 113443[/import]

#13

Hi Rodrigo - I promise we are looking at this this morning and hopefully will have a fix soon. Sorry about the trouble.

David [import]uid: 10668 topic_id: 25406 reply_id: 113500[/import]

#14

@David,

I appreciate your attention and reply here.

Thanks,
Rodrigo. [import]uid: 89165 topic_id: 25406 reply_id: 113540[/import]