M.Y Developers support issue

Glider (IDE)
#81

@coronarocks,

Please go to tools->options->glider options and under “Scanner Detail Level” , select Scan only stubs. You many need to restart Glider for it to take effect. This should eliminate the memory issue but will limit the autocomplete abilities. If it helps, you could also try playing around with the scanner detail level to find a good medium. Please let us know if this helps.

@nmichaud,

We will have an update out soon and will let you know once its ready for you to try out.

Regards,

M.Y. Developers

#82

@nmichaud,

We have released an update. Please try the update and let us know if it fixes your issue.

Regards,

M.Y. Developers

#83

As far as I can tell it works… Let me try some more and get back if the problem appears again.

By the way: exactly what does scanner detail level mean?

/Coronarocks

#84

Do I need to install the a new version or simply click on “check for updates” ?

#85

@coronarocks,

Great! Thanks for letting us know. Scanner detail level just determines how aggressively Glider should scan your project files for autocompletion.

@nmichaud,

No, you do not need to install the new version. Go ahead and try out the update and let us know if it fixes the issue you are having.

Regards,

M.Y. Developers

#86

My Glider installation tells me I have the latest version. It somehow does not detect the update. What should I do to get the new version? Thanks

#87

Same here, I have tried “check for update” and it says I have the latest version.

#88

@ksan and @nmichaud,

Please go to Tools ->Plugins->Settings and click “Add” on the right side. Then, paste this  http://www.mydevelopersgames.com/site/Glider/v2/v202/updates.xml into the url field and “Name” as Glider and click “Ok” . You should now see the updates. Once Glider is updated, the latest version should say Glider v 2.1.2.

If you have file copying issues, please go to Tools->Glider options->Editor and under Project Management, check “Do not copy files” box if you want to disable file copying. Also, “Do not auto insert require debugger line” should be unchecked by default.

Please let us know if you come across any issues after the update. 

Regards,

M.Y. Developers

#89

2.1.3 takes ages to start for some reason. This is one difference I notice in this update. 

#90

Thanks. Yes. This caused an update to be pulled and applied. Should we remove the previous update URL that was in the settings?

After the update, the About window says : Product Version: Lua Glider 2.0 201403101706

Is this ok? It does not say v 2.1.2 . Please let me know if I now have the latest. Thanks.

#91

@ksan,

Thanks for letting us know. You do not need to remove the previous update URL. Please check and see if you have the latest update by going to windows -> whats new. The “Whats new” window should show the latest update version. Please let us know if you have any questions.

Regards,

M.Y. Developers

#92

Great! Thanks. What’s new says I have 2.1.2 so all is well.

#93

I’m running Glider on a PC…

I do not see a “What’s New” menu option under Windows.

Also, I see a message that “14 updates found” and when I click on it, it tells me no updates are available.

thanks

#94

@schizoid2k,

Please go to Tools ->Plugins->Settings and click “Add” on the right side. Then, paste this  http://www.mydevelopersgames.com/site/Glider/v2/v202/updates.xml into the url field and “Name” as Glider and click “Ok” . You should now see the updates. Once Glider is updated, the latest version should say Glider v 2.1.2. Please let us know if this works.

Regards,

M.Y. Developers

#95

M.Y,

I did do that earlier, and I saw the updates and they were downloaded/installed, but now i still get a message that there are 14 updates available.  When I click that message, I get a pop-up that says “Your application is up to date”.  I close that window and the balloon text at the bottom says “14 updates available”.

This will go on forever.

I also do not see a “What’s New” menu option.

thanks

#96

@schizoid2k,

Could you please try redownloading the installer. Also, which version of Glider are you running on PC?

Thanks,

M.Y. Developers

#97

This is what is showing when I select Help -> About

Product Version: Lua Glider 2.0 201310111528       

I will try to re-install

#98

M.Y,

I downloaded the Win64 installed and re-installed.  Everything broke.

Trying to run Glider, I get “Cannot find Java 1.7 or later” error.

I saw that the install added another “luaglider32” icon and ran that.  I got a “Cannot find Platform*” error.

So, I uninstalled, found an installation package I downloaded back in December of 2013 and re-installed.  That works, but I still get “14 updates available”, yet when I try to install these updates, I get “No updates available”.  I still don’t see a “What’s New” option either.

Thinking back a bit… I recall I had a similar issue a few months ago when you mentioned there was an update.  I grabbed that update and all hell broke loose.

I don’t want to give you a hard time, and I really like Glider, but I have nothing but continued problems trying to upgrade.  This is getting extremely annoying because it causes me a lot of downtime and re-configuration when I attempt to upgrade.  I am not sure if anyone else has similar problems, but at this point in time, I believe I will leave what I have and live with it.

#99

@schizoid2k,

We apologize for the inconvenience. Are you using Windows 8 on your PC? We have noticed that there has been some problems with Windows 8 installation so we are looking into it and will get back to you as soon as we can.

Thanks,

M.Y. Developers

#100

Hi… I am on Windows 7 64 bit