My app was rejected :(

Getting Started Newbie Questions
#1

My first app has been rejected by apple
"No content is loaded upon app launch. A screenshot has been attached for your reference. "
It shows the title screen but it is enlarged 2x and it shows no text.

Since it worked on the simulator and tested perfectly on iphone4 i think it might be my build.settings

[lua]settings = {
orientation =
{
default = “landscapeRight”,
},
iphone =
{
plist=
{

CFBundleIconFile = “Icon.png”,
CFBundleIconFiles = {
“Icon.png”,
“Icon@2x.png”,
“Icon-72.png”,
“Icon-72@2x.png”,
“Icon-Small.png”,
“Icon-Small@2x.png”,
“Icon-Small-50.png”,
“Icon-small-50@2x.png”,
},
},
},
}[/lua]

i think it may have to do with the ‘iphone =’ and due to the fact that i launched for iPhone and iPad?
Can someone please assist me if this is the root of the problem. Thanks! [import]uid: 75779 topic_id: 27462 reply_id: 327462[/import]

#2

its should not be your build.settings and it has nothing to do with using iphone= since my apple game works with iPhone and iPad and it is very similar to yours. So let me get this strait, you tested on your device with no problems but when they tested it on their device it had the above problem?

Did you retest after they rejected it? what device did they test on to get the error? Can you replicate their error with your device? can you get the screenshot from them to see the exact error? If its iPad specific then did you ever test your game on an iPad? if you had no problems on iPad and iPhone and they are having a problem it could be a messed up upload. [import]uid: 126161 topic_id: 27462 reply_id: 111583[/import]

#3

I’m betting they tested it on an iPad 3 and your app was not built with a corona version that supports it. You need a current daily build or the c version of the stable.

What build did you use?

What they rejected for sounds exactly like the common iPad 3 / corona pre retina iPad build issue. [import]uid: 110373 topic_id: 27462 reply_id: 111604[/import]

#4

Yeah I would update to a daily build. If the issue continues sounds more like a config file problem then a build settings issue. [import]uid: 10903 topic_id: 27462 reply_id: 111605[/import]

#5

Would be interested in hearing what build of Corona was used but imagine all the above are spot on - it does sound like it was a build pre the new iPad fix. [import]uid: 52491 topic_id: 27462 reply_id: 111632[/import]

#6

'We found that your app exhibited one or more bugs, when reviewed on iPhone 4 and iPad running iOS 5.1.1, on both Wi-Fi and cellular."

So they tested on an iPhone 4 also and it didn’t work. I do not have an iPad to test it. I am not able to replicate this problem on my iPhone .

Maybe it is the daily build. How do I know which one I’m using?

The best way to get the new daily build it to delete corona sdk and download again correct? The version I’m using is like a month old.

also maybe my config.lua file? I didn’t set it up until after I completed the project so I was forced to make the width = 640 and height = 960. But it seems to work fine

[lua]application =
{
content =
{
width = 640,
height = 960,
scale = “Letterbox”,
fps = 60,

imageSuffix =
{
["@2x"] = 2,
},
},
}[/lua]

Thank you everyone for your help! [import]uid: 75779 topic_id: 27462 reply_id: 111657[/import]

#7

Once you open corona, in the terminal or command window it will show your version of corona I.e. 2012.828. Secondly, did u try setting it config.lua screen size to 320 x 480? Because I could see your current problem possibly being caused by ur screen size settings. Mine is set to 320 x 480 with no issues. Lastly I would get the latest daily build if u can then rebuild the project and test on your device and try to get a hold of a iPad so you can check your graphics on the iPad if u can.

Edit: u can install the new daily build on top of the existing install. No need to reinstall [import]uid: 126161 topic_id: 27462 reply_id: 111665[/import]

#8

@ 3 dreams
Thank you after reviewing apple’s screen shot it reveals that all that is popping up on their end is the bottom right quadrant of the title screen. which is pretty much empty space! Okay so it looks like a screen size issue. I think my problem is I had originally set them to 640x 960 so after i finished my project i reset to 320 x 480 and it had given me problems. I will go back again and try it out and be back with my results! [import]uid: 75779 topic_id: 27462 reply_id: 111669[/import]

#9

Okay after putting it at 320 x 480 it scrunches up the images and only shows the left side of the title screen. Not the bottom right quadrant like they experienced, but still it is incorrect. What do you recommend I can do to rectify this? Will I have to rewrite the program with smaller images.

Also I am using build 2011.704

thanks! [import]uid: 75779 topic_id: 27462 reply_id: 111671[/import]

#10

I guess I should have asked, what size images are u using for your main images I.e.the image that is not 2x? If u are using a 640 x 960 Image for your background then you need to make it 320 x 480 and see if that fixes it. [import]uid: 126161 topic_id: 27462 reply_id: 111686[/import]

#11

Build 704 is a curious beast for Ansca.

704 which is the last “Stable Build” was released before the new iPads and before iOS 5.1.

Ansca later released a 704A which is what I believe you currently get if you download the latest stable version. This fixes a problem with Xcode 4.3 builds so that you can build for iOS 5.1

However, there was an issue where on the new iPad even with 704A that you would get weird scaling issues, which is best described as seeing the bottom-left 1/4th of your app in the top-right 1/4th of the screen.

Ansca quickly fixed this in the daily builds. They went back and created a special “daily build” of 704, referred to as 704B that fixes the iPad problems. However they did not replace the “stable build” will 704B. You can only find it on the daily builds page.

You should grab this version and build against it. Even though they mentioned the iPhone4, it most likely failed because of the iPad scaling bug.

I would also suggest that paid developers get daily build 828 since it is the last daily build while Ansca processes the next public build. In other words, 828 is pretty stable and is probably “feature complete” for the next stable build.
[import]uid: 19626 topic_id: 27462 reply_id: 111694[/import]

#12

Yes my images come in double the size but interestingly the background comes in perfectly. I assumed that the images would scale down with ‘letterbox’ but i guess not.

Im confused why it didn’t just show the bottom right quadrant like in apple’s screen shot.

so I guess my course of action should be to set my config.lua to 320 x 480 and make all my background images 320 x 480 and then to scale all my images to .5. I can hope this will solve it.

Is there any other suggestions you can give me?

thanks! [import]uid: 75779 topic_id: 27462 reply_id: 111697[/import]

#13

Thank you for the help!, Hmmm what to do? So this may be a build issue huh? Then as for going back into my program and scaling my images to half size for 320x480 config.lua settings…that may not be the issue at all.

my image came back from apple showing the bottom right quarter of the background image taking up the whole page of the iPad.

Is it wrong to create your game with 640 x 960 config.lua?

If that is okay than I must assume that it is the build as robMiracle pointed out. So from here I should download the 828 build and rebuild my game with that and then re-upload to apple again. Any other suggestions?

[import]uid: 75779 topic_id: 27462 reply_id: 111720[/import]

#14

Grab either 704B or 828 and build against that (704B won’t say 704B but its the one on the daily build list) and resubmit.

Don’t monkey around with changing anything else.

If you need someone to test your app on a new iPad, just hit me up. I can either provide you my UDID, use TestFlight or you could just drop me a zip file and let me build it and test it.

[import]uid: 19626 topic_id: 27462 reply_id: 111724[/import]

#15

In your config.lua you have:

scale = "Letterbox"

you will want to change that to

 scale = "letterbox"

I think that will fix your issue…
EDIT:

And update Corona like the gentlemen above me said :slight_smile: [import]uid: 147305 topic_id: 27462 reply_id: 111726[/import]

#16

Okay I’m going with the new 704 build I downloaded it from the daily build! (828 crashes the app lol)
‘letterbox’ is fixed…

Thank you everyone for your help I hope you see me in the ‘new app forum’ soon!
[import]uid: 75779 topic_id: 27462 reply_id: 111737[/import]

#17

new website can’t ‘post new forum topic’ sent a bug report.

Now when I build it asks me for a password and my ansca password doesn’t work,

Has anyone done a build and have ansca ask for your password? It must be new. Bad timing for me!

Has anyone have their password not work? [import]uid: 75779 topic_id: 27462 reply_id: 111739[/import]

#18

Hey, @rmckee282002, give it another try. I just generated a device build and it went smoothly.

Naomi [import]uid: 67217 topic_id: 27462 reply_id: 111744[/import]

#19

Haven’t had any password issues here but if you are still experiencing them can you file a bug report please?

As to making a new thread, I just did so without issue - is this still happening for anyone? If so, which sub forum are you trying to create it? [import]uid: 52491 topic_id: 27462 reply_id: 111909[/import]