My laptop died on me - Where can I deauthorize that computer?

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#1

I can go to preferences and deauthorize the current computer, how can I de-authorize a computer that has died on me, which would be more of a real life scenario.

I tried from the Account, there is no such functionality. Would appreciate some pointers here.

cheers,

?:slight_smile: [import]uid: 3826 topic_id: 12934 reply_id: 312934[/import]

#2

Hey, you need to shoot an email to support if you no longer have access to the machine.

Peach :slight_smile:

PS - I hope this is the one that died on you recently and not a second dead mac :wink: [import]uid: 52491 topic_id: 12934 reply_id: 47453[/import]

#3

Luckily it’s about the same one, but where the support address, what is the address, it would help if there was an email ID that was put out there in plain sight for such issues.

cheers,

?:slight_smile: [import]uid: 3826 topic_id: 12934 reply_id: 47461[/import]

#4

NOTE: This is a community support forum. You can ask questions here and the community will help and, often, the Ansca staff will try and help as much as possible.

If you’re a Corona subscriber just use our support request form. [import]uid: 10389 topic_id: 12934 reply_id: 47632[/import]

#5

Sorry if I was unclear, as WauloK says above the support form is how to “shoot an email” to support. I should have worded that better :wink: [import]uid: 52491 topic_id: 12934 reply_id: 47663[/import]