native.showPopup not working with email on iPhone 6 running iOS 10.1.1. Not supported on this device?

Solar2D General Questions/Discussion
#1

I set up two buttons, each calling a different native.showPopup. One launches SMS, and that works great. The other is for mail. That WAS working fine until this evening. The only thing I did is install the latest daily build of Corona SDK and built the app (due to the UNSUPPORTED iOS SDK Mismatch message I was getting (it wanted 10.1 and the target device was 9.3).

I built the app just now and left it plugged in so I could see what was going on in the console and I see this whenever I tap the mail button:

Nov 15 10:13:30.276 [Device] ERROR: native.showPopup() does not support mail popups on this device
 

WTH? I looked this up online and I’m drawing blanks. I tried opening the project back up in the earlier version of Corona SDK (2016.2949) thinking all would be well, but now that’s not working either. I’m at wits end here. Anyone have any ideas?

David

#2

We just got a filed bug report on this yesterday. Hopefully the QA team will be able to look into this soon. I’ve added this thread to the bug report.  

Case# 6423566

Rob

#3

Rob, thanks. So weird…this morning I went to check mail and my mail app was gone. That might explain why the popup didn’t work (while it did for the SMS option). Assuming that was what happened, I tried it out after reinstalling and setting up the mail client and all is well.

I tried this on an ipad without the mail client set up and the popup didn’t work. I would have thought it would have launched the mail client, which would have prompted me to set it up, but nothing happened.

#4

I don’t know what goes on under the hood, but not having an email client would definitely be a problem and I think it checks to see if something is setup too. For instance we just did a round of device testing for the new public build and when I was testing on my Kindle Fire where I don’t have email setup, it basically said it was unavailable. 

Rob

#5

We just got a filed bug report on this yesterday. Hopefully the QA team will be able to look into this soon. I’ve added this thread to the bug report.  

Case# 6423566

Rob

#6

Rob, thanks. So weird…this morning I went to check mail and my mail app was gone. That might explain why the popup didn’t work (while it did for the SMS option). Assuming that was what happened, I tried it out after reinstalling and setting up the mail client and all is well.

I tried this on an ipad without the mail client set up and the popup didn’t work. I would have thought it would have launched the mail client, which would have prompted me to set it up, but nothing happened.

#7

I don’t know what goes on under the hood, but not having an email client would definitely be a problem and I think it checks to see if something is setup too. For instance we just did a round of device testing for the new public build and when I was testing on my Kindle Fire where I don’t have email setup, it basically said it was unavailable. 

Rob