Need Coronalabs to Reset My Authorizations

Solar2D General Questions/Discussion
#1

I was a previous owner of Corona and had it installed on two computers. Those two computers have since been wiped and sold.

I have recently renewed my Pro subscription but it seems the simulator wants me to deauthorize the two computers that I no longer have. :wink:

Can the powers that be please wipe my authorizations please?

I would like to get started on a new project today.

If this is not the correct place for this request, please point me elsewhere.

-Dave [import]uid: 1989 topic_id: 28574 reply_id: 328574[/import]

#2

Hi Dave,

If you could please enter a case through our website:

http://developer.coronalabs.com/forms/support

Our support team will be able to help you deauthorize your account.

Reiko.
[import]uid: 72850 topic_id: 28574 reply_id: 115194[/import]

#3

Thanks for the reply.

Shortly after I posted I send a note to support@, and have a ticket number now.

I’m just waiting for it to actually get done.

-Dave [import]uid: 1989 topic_id: 28574 reply_id: 115206[/import]

#4

Hi Dave,

I just checked with our Support team, and they told me your account has been de-authorized. You should have received an email from them. If you don’t see it in your inbox, please check your Junk inbox since sometimes our messages go straight to Junk.

If there are further issues related to deauth, please do a “reply” to that email so our Support team can track it.

Thank you!
Reiko.
[import]uid: 72850 topic_id: 28574 reply_id: 115247[/import]

#5

Yep, all resolved. Just waiting for the build server to come back. :slight_smile: [import]uid: 1989 topic_id: 28574 reply_id: 115262[/import]