Need help to deauthorize

Solar2D General Questions/Discussion
#1

Ansca Staff,

I reformatted my windows PC, and after re-installing Corona it say’s I’ve reached my 2 machine limit (My mac is still authorized).

I submitted a support request a few days ago to deauthorize my windows machine and have not had any response yet.

It seems like you get a faster response if you post to the forums so I’m trying that.

Thanks,

Chris
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#2

I’m starting to get upset.

It’s been about 7 day’s since I submitted my support request to deauthorize my windows pc and still no response. It seem’s like this should be a fairly simple thing to do…

[import]uid: 60707 topic_id: 20331 reply_id: 80471[/import]

#3

Hi Chris,

I apologize - your email may have ended up in spam. (Sometimes this happens.)

I will pass this along and hopefully it should get resolved today.

Peach :slight_smile: [import]uid: 52491 topic_id: 20331 reply_id: 80564[/import]

#4

Thanks for your help Peach. =)

I’ll let you know once it’s resolved. [import]uid: 60707 topic_id: 20331 reply_id: 80610[/import]

#5

I just deauthorized both your machines so you should be able to log on now. [import]uid: 7559 topic_id: 20331 reply_id: 80682[/import]

#6

Thanks for your help! [import]uid: 60707 topic_id: 20331 reply_id: 80688[/import]

#7

Tom FTW! [import]uid: 52491 topic_id: 20331 reply_id: 80772[/import]