Context:
I am running an alpha trial at the moment on a game, and had run the game pretty extensively on the simulator as well as android devices in the range of android 5.1 to 6+ with no issues.
However, I have a small number of alpha testers running android 5.0 whose game gets stuck after the loading and starting phases, i.e. where “view1.lua” below is being loaded.
I obtained this error message as I setup the game to send error messages back to my server, if any. Because of that, this is unfortunately the only piece of information I have. Player reports suggest that many visual elements/buttons disappear, but the remaining visible ones continue to work (I think they failed to load or something based on the error message?). The other clue I have is that it currently affects all (I only have a few but every single one has reported this issue) the android 5.0 users I have, but no one else.
Any tips/advice/guesses on where I should look, as I am pretty unfamiliar with the changes across android generations and have no clue as to what might cause this error.
Runtime Error: “/Users/jenkins/slaveroot/workspace/Templates/label/android/subrepos/composer/composer.lua:1362:+/Users/jenkins/slaveroot/workspace/Templates/label/android/platform/resources/init.lua:838:+loop+or+previous+error+loading+module+‘view1’”
Thanks in advance!