New public bug tracker

We’ve just turned on a public tracker for Corona Users to log bugs into.

http://developer.coronalabs.com/content/bug-submission

Please let us know about any questions or comments related to this.
Old bug numbers will most likely be closed out of our current internal system without being migrated, while new bugs will start to be tracked externally.

-Sean [import]uid: 3 topic_id: 1522 reply_id: 301522[/import]

Nice! I posted a bug I’ve been looking at the past few days. [import]uid: 6678 topic_id: 1522 reply_id: 4278[/import]

How can we add bug reports to the tracker? I posted an issue with sprite events here (see here), but did not get an official reply to it yet. [import]uid: 9644 topic_id: 1522 reply_id: 12922[/import]

I guess not anymore. I can’t post too. :frowning: [import]uid: 5712 topic_id: 1522 reply_id: 12933[/import]

The Good news is that we making huge changes to the system and provide an open bug system for you to track and submit bugs.

The bad news, that until we work out the kinks and is up and running, email email email to support@anscamobile.com

When? SIGH… we are aiming b4 Jan for beta to see how well the system work, then public release in mid Jan.

C [import]uid: 24 topic_id: 1522 reply_id: 12952[/import]

I installed the Older game edition about 7 to 10 days ago and had about 20 days left for the demo. I removed it from my computer and downloaded the new new corona SDK version. And when it starts up it now says that I only have 10 days for the demo.

Can you tell me how to fix this?

Thanks

Larry [import]uid: 11860 topic_id: 1522 reply_id: 13369[/import]

You can download the latest CoronaSDK. It includes Game Edition and the simulator doesn’t expire.

-Tom [import]uid: 7559 topic_id: 1522 reply_id: 14616[/import]

This link is now down… I’ve tried to use your FogBugz thing, but to be honest, it’s a piece of crap. Searching for anything results in “Nothing was found.”, and when I click on the “Case List” for Corona SDK, I can see a bunch of bugs and their status, but clicking on any of them yields a “Case not found” error. That site seems completely broken.

In related news, I’m a web developer looking for part-time work. Can I help? Please?! :stuck_out_tongue:
[import]uid: 23229 topic_id: 1522 reply_id: 37216[/import]

Click on the link and I get “Page not found” error, can somebody fix it? [import]uid: 64725 topic_id: 1522 reply_id: 38499[/import]

It appears the bug list is still down. I understand you guys are busy, but is this something that could be quickly corrected? [import]uid: 10008 topic_id: 1522 reply_id: 41646[/import]

I’ve used FogBugz before and liked it, although we had proper developer access then :slight_smile:

One thing I noticed was that you can’t add comments or anything else to the tickets… .thats not good because it means that you can’t update it with new information.

[import]uid: 22381 topic_id: 1522 reply_id: 62584[/import]

To reply/add new information to a bug report/ticket you opened, you simply reply to the email you receive back from the bug tracker.

As for the public bug tracker, that link is old. The new tracker is available here: http://www.coronalabs.com/resources/bugs/ [import]uid: 84637 topic_id: 1522 reply_id: 112191[/import]

Hi,
When I try to email to support@anscamobile.com I get my email bounced back.
How do I file a bug report?
No one seems to respond to posting a bug in this forum.
Thanks,
-Dennis
[import]uid: 108253 topic_id: 1522 reply_id: 127619[/import]

Try support@coronalabs.com

Bug reports is a link at the top right of the page in the top nav bar. [import]uid: 19626 topic_id: 1522 reply_id: 127642[/import]

Hi,
When I try to email to support@anscamobile.com I get my email bounced back.
How do I file a bug report?
No one seems to respond to posting a bug in this forum.
Thanks,
-Dennis
[import]uid: 108253 topic_id: 1522 reply_id: 127619[/import]

Try support@coronalabs.com

Bug reports is a link at the top right of the page in the top nav bar. [import]uid: 19626 topic_id: 1522 reply_id: 127642[/import]

Bug in the bug tracker:

There is no checkbox for

[] iPhone 5

Should I submit a bug? :slight_smile:

Best,
Andreas

[import]uid: 107675 topic_id: 1522 reply_id: 131050[/import]

Bug in the bug tracker:

There is no checkbox for

[] iPhone 5

Should I submit a bug? :slight_smile:

Best,
Andreas

[import]uid: 107675 topic_id: 1522 reply_id: 131050[/import]

When clicking https://developer.anscamobile.com/project/issues/, even though I’m logged in here as you can see, I get the login box, which can only continue on to the main getting started page, not the link above.

After having logged in and pasted the above url in the same tab, I get “Page not found”.

I get this on latest Safari on latest Mac OS X, same error in Firefox.

The bug I wanted to report was that widget newbutton font=“HelveticaNeue” (or -Bold), this font is misaligned vertically and needs labelYOffset=-2. The bug is that any labelYOffset regardless of font makes the label “wander upward” by 2 on each onRelease call. This is all in the Simulator, not tested on Device.

Steps to reproduce misaligned font: 1. on button creation, set widget newbutton font=“HelveticaNeue” or font=“HelveticaNeue-Bold”. 2. run once in Simulator.

Steps to reproduce wandering effect: 1. on button creation, set widget newbutton labelYOffset=(non-zero value) 2. set onRelease=(non-nil value) 3. Run once in Simulator, then click button repeatedly.

Hi there,

That’s actually the old bug tracker (since this thread is pretty old).  The current bug reporting feature can now be found here: http://www.coronalabs.com/products/corona-sdk/rules-for-issue-submission/.  (Read the instructions, and then click the link in the first paragraph on the page.)

  • Andrew