Okay - with no warning, Google suspended my merchant account because apparently I hadn’t filled in some information they wanted with a company address etc. They also haven’t paid me for apparently the same issue, which has obviously been pretty frustrating.
I never received the e-mail they claim they sent requesting this info and there were no alerts in my account when I logged in so I had no idea this was coming. Up until then I had been selling apps and receiving payments no problem.
Communicating with them is difficult (no contact number so all done by e-mail) and we have a major PR campaign going out next month which I’ve already paid for so I have to be able to offer Android versions of our apps or we’re going to look pretty useless.
So - I already sell on Amazon but aside from that can anyone recommend anywhere else other than Google Play?
Anyone else had similar experiences and sorted it out - please share!
Thanks,
Ian
EDIT: Google actually got back to us pretty quickly by e-mail in the end and sorted this out - in fairness they were pretty responsive when we impressed upon them the urgency of the situation from our point of view.