Persistent Screen burn issue at the top-left corner

Hi everyone  :) 
 

Is there anyone having any issue regarding faux screen burning at the top-left corner?

The problem occurs when using features from outside of the app such as after closing an interstitial ad , share feature or web browser options. The screen burning goes away once the app is restarted but then again reappears when previous actions are taken (ad closing, share, or opening web browser from the app ). 

I have attached a screenshot of the problem by a red circle.

I built the app using 2017.3068.

Anyone?

Where is the screenshot?

Can you try and attach the screenshot again?

Sorry forgot to press the attach this file button. 

When you switch focus away from your app your app will suspend and Corona will clear all openGL textures.  Perhaps on a restore one graphic gets corrupted?  I had a similar thing happen on a tab 3 when the device went into standby.  When it was woken up I had that temporarily on the entire screen until all the textures were reloaded.  This was with a much older Corona build.

It does look like the same thing though…

I have encountered this issue for the first time today. I have tried in two devices and the issue persists. I am using the latest build of Corona, rebuild the app 3 times also but the issue doesn’t go away. Let’s wait for the corona staff then.  :slight_smile:

Until they do try using a different build of Corona and see if that helps.  Also if it only started today have you changed (or added) something that might be the cause?

I have only changed the color of display text only. Good idea, I will try with another build. Thank you

My advices is to try and eliminate things that might be causing it, like turning ads off temporarily as well as the popups until you eliminate them and see if that’s the cause.

We can’t do anything until there is a reproducible bug with a narrow scope as to the cause.  

Also do you have other deices to test on?

What device/os version are you testing on?

Rob

I have tested on Samsung Galaxy Note 2 running cyanogen OS 6.0 and on Asus Zenfone 3 max running OS 6.0. I have another Samsung tablet on which I didn’t test yet.

The screen problem does not occur normally when switching between different composer scenes. The problem occurs when an ad shows up, it varies sometimes it will occur the very first time or after a couple of times ( approx. 3 times). The same problem also occurs when I want to follow a link via a web browser from the app, that also takes randomly 2 to 3 times. Same as for sharing option.

These are the steps for getting that error - 

/- When an ad shows up I press the back button and the ad closes, after repeating the same steps 2 to 3 times later consecutively the screen problem appears and does not go away until I restart the app.
 

/- I press the share button in my app, and share options pop up and press one of them and then press back key to return to the app, sometimes the problem appears but after repeating 2 to 3 times, the exact problem appears again

/- I press a website button from the app to go to the developer website, the web pop up appears then I press back key to cancel the web app or I go to the web browser but after pressing back key to return to the app, the problem appears. 

Generally, it takes 1 to 3 times of repeating the above steps for the problem to appear. Sometimes it will occur the very first time. 

I have tested also switching between live ads and test ads, both causes the same issue.

I am using appodeal as an ad provider I have contacted them also but after seeing that the problem occurs when the web or share pop up occurs, I came here. 

The problem only occurs at the top left corner bounded by the small rectangle. The color also varies sometimes different color eg.orange or other weird lines shows up. 

**UPDATE**

After trying multiple combinations I have found out that the web view or the share view does not cause this errors.
I have tested in multiple corona build from 2017.3063 till 2017.3068 all gave the same error, it has something to do with my app, since one mode (Very Easy) of the game does not cause any problem and shows ads perfectly but the other game mode (Very Hard)  causes the problem every time in the first attempt when I press the back button to go to the overlay screen.  After turning off the ads for Very Hard mode, the problem doesn’t occur until the ad is shown from another composer screen. I think something is causing the problem after starting the Very Hard game mode.

I will test further and try to find the problem. Any idea what could cause this kind of problem. What happens in the Very Hard game mode affects ads showing from another screen or when trying to simply use share or web pop up. 

Sorry for the trouble. 

***FOUND THE PROBLEM__SOLVED THE ISSUE***

I had an unused snapshot variable in the code which was causing this weird issue, after removing the snapshot variable, the code was working fine and the problem didn’t occur anymore.  :) 

Thank you again, everyone, for taking a look and sorry for the trouble again :D. Happy holidays! 

That makes sense. snapshots have to be recreated after an app suspends  which happens with webViews, Ads, etc.

Rob

I am new to Corona, I have to learn more about snapshots, this error was a nice introduction to snapshot for me  :lol:

Where is the screenshot?

Can you try and attach the screenshot again?

Sorry forgot to press the attach this file button. 

When you switch focus away from your app your app will suspend and Corona will clear all openGL textures.  Perhaps on a restore one graphic gets corrupted?  I had a similar thing happen on a tab 3 when the device went into standby.  When it was woken up I had that temporarily on the entire screen until all the textures were reloaded.  This was with a much older Corona build.

It does look like the same thing though…

I have encountered this issue for the first time today. I have tried in two devices and the issue persists. I am using the latest build of Corona, rebuild the app 3 times also but the issue doesn’t go away. Let’s wait for the corona staff then.  :slight_smile:

Until they do try using a different build of Corona and see if that helps.  Also if it only started today have you changed (or added) something that might be the cause?