.png file appears white on device

I have a .png file that scrolls across the screen and is four times as long as the width of the screen. It appears fine in the simulator, but is just a white box on my phone. I have had this problem with other images as well. Is there a solution? [import]uid: 4871 topic_id: 541 reply_id: 300541[/import]

can you send me code and image?

my sample seems to work… could be running out of memory? what iPhone are you using?

c [import]uid: 24 topic_id: 541 reply_id: 1051[/import]

I am having this exact same issue and can’t figure out the problem. It’s not the code because i changed the code to include a file that came with the samples and that works fine. tried saving my PNG with PNG8 and PNG24 and with and without dither but no difference, still shows up white. Tried 1024x768 images, 480x360 image, and 480x320 image. Any ideas?? Thanks! [import]uid: 6317 topic_id: 541 reply_id: 1948[/import]

can you send me the png and the code?

it makes it easier for me to test case that. and if that is the case, then I can create a bug and add it to our bugbase.

i have never seen that behaviour before.

c. [import]uid: 24 topic_id: 541 reply_id: 1949[/import]

send it to support@anscamobile.com [import]uid: 24 topic_id: 541 reply_id: 1950[/import]

(Logged as bug #118) [import]uid: 3007 topic_id: 541 reply_id: 1990[/import]

have the same problem! the .png file appears fine on iphone, but on android(galaxy tab) it is white!! any help? [import]uid: 12728 topic_id: 541 reply_id: 16257[/import]

does anyone know the status of this fix ? [import]uid: 31039 topic_id: 541 reply_id: 25030[/import]

Could someone share a sample PNG image that’s demonstrating the problem so we can investigate?

thanks
Tim [import]uid: 8196 topic_id: 541 reply_id: 25160[/import]

still need a example of a white png problem ? [import]uid: 31039 topic_id: 541 reply_id: 25182[/import]

Yes.

My take is that it is huge and blowing out texture memory. Android suffers from TM a lot

c [import]uid: 24 topic_id: 541 reply_id: 25304[/import]

already sent to support. [import]uid: 31039 topic_id: 541 reply_id: 25316[/import]

Carlos,

If that’s the case is it possible to automatically reduce the texture size to fit the target screen, or would that be prohibitive? [import]uid: 31039 topic_id: 541 reply_id: 25322[/import]

@frankxyz - send to cicaza at anscamobile dot com … I know the guy… he can look at it quick [import]uid: 24 topic_id: 541 reply_id: 25329[/import]

I posted about this problem in another thread. To fix it (well works for me anyway). If you are on a Mac, download Pixen - it’s free. Open the png in Pixen and then simply resave it. Pixen will automatically set it’s dpi at 72 and I guess properly re-encodes it. The png should now show up in the simulator as well as device. [import]uid: 10622 topic_id: 541 reply_id: 25333[/import]

done. [import]uid: 31039 topic_id: 541 reply_id: 25334[/import]

am i windows. i use ps to save as png 24. [import]uid: 31039 topic_id: 541 reply_id: 25335[/import]

Also, remove the ICC color profile. Android is notorious for PNG with ICC embedded color profiles… esp from PS. [import]uid: 24 topic_id: 541 reply_id: 25337[/import]

I’ve been using Corona with windows 7 64-bit, some of my images are saved as PNG-8 because some files are very large with PNG-24.
so, everything works great on windows, but when I transferred everything to my MacBook and run the simulator with PNG-8 images I get a blank white screen.

So with the Mac I can’t use PNG-8 images?

Mike [import]uid: 53445 topic_id: 541 reply_id: 35104[/import]

correct [import]uid: 24 topic_id: 541 reply_id: 35107[/import]