Problems With iOS App Installs

Max_Niebylski · August 20, 2014, 10:02pm

Hello everyone. I am trying to implement Vungle into my iOS app. The video successfully plays… or so it seems. However, looking at the logs this shows up.

[spoiler]

Aug 20 17:45:45 Charles–iPod assistantd[27] <Notice>: connection 22 total: 0, connected: 0, subflow state changed, removing subflow [cid=1, state=Disconnected, ifindex=2, errno = 53 (Software caused connection abort)]

Aug 20 17:45:45 Charles–iPod assistantd[27] <Error>: tcp_connection_destination_subflow_add MPTCP_ERROR: 22 connectx failed for [cid=2, state=Allocated, ifindex=2]: 53 - Software caused connection abort

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: DB Error: 1 “table requests has no column named internal”

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: DB Query: insert into requests (url, priority, request_method, attempts, max_attempts, query_params, post_params, internal) values (:url, :priority, :request_method, :attempts, :max_attempts, :query_params, :post_params, :internal)

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: DB Path: /var/mobile/Applications/28F48B07-4FFE-4C70-B792-D000C419E91F/Documents/__vungle.db

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: sqlite error: Error Domain=FMDatabase Code=1 “table requests has no column named internal” UserInfo=0x146af530 {NSLocalizedDescription=table requests has no column named internal}

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: isAnimated: 1 (default)

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: orientations: 30d (default)

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: isSoundEnabled: 1

Aug 20 17:45:45 Charles–iPod SaveTheBubbles[965] <Warning>: isCloseShown: 1 (default)

Aug 20 17:45:55 Charles–iPod SaveTheBubbles[965] <Warning>: DB Error: 1 “table requests has no column named internal”

Aug 20 17:45:55 Charles–iPod SaveTheBubbles[965] <Warning>: DB Query: insert into requests (url, priority, request_method, attempts, max_attempts, query_params, post_params, internal) values (:url, :priority, :request_method, :attempts, :max_attempts, :query_params, :post_params, :internal)

Aug 20 17:45:55 Charles–iPod SaveTheBubbles[965] <Warning>: DB Path: /var/mobile/Applications/28F48B07-4FFE-4C70-B792-D000C419E91F/Documents/__vungle.db

Aug 20 17:45:55 Charles–iPod SaveTheBubbles[965] <Warning>: sqlite error: Error Domain=FMDatabase Code=1 “table requests has no column named internal” UserInfo=0x190fb710 {NSLocalizedDescription=table requests has no column named internal}

Aug 20 17:45:56 Charles–iPod SaveTheBubbles[965] <Warning>: DB Error: 1 “table requests has no column named internal”

Aug 20 17:45:56 Charles–iPod SaveTheBubbles[965] <Warning>: DB Query: insert into requests (url, priority, request_method, attempts, max_attempts, query_params, post_params, internal) values (:url, :priority, :request_method, :attempts, :max_attempts, :query_params, :post_params, :internal)

Aug 20 17:45:56 Charles–iPod SaveTheBubbles[965] <Warning>: DB Path: /var/mobile/Applications/28F48B07-4FFE-4C70-B792-D000C419E91F/Documents/__vungle.db

Aug 20 17:45:56 Charles–iPod SaveTheBubbles[965] <Warning>: sqlite error: Error Domain=FMDatabase Code=1 “table requests has no column named internal” UserInfo=0x1904a8b0 {NSLocalizedDescription=table requests has no column named internal}

[/spoiler]

Now we are prompted to download the app. We click the download button and are redirected to the app store. Now when we try to click “install” it loads for a moment but then stops, prompting you to install… but you can’t. It throws this error.

[spoiler]

Aug 20 17:56:00 Charles–iPod installd[1027] <Notice>: 0x3c5000 handle_install_for_ls: Install of “/var/mobile/Library/Caches/com.apple.itunesstored/AppPlaceholders/5351136156829134298.app” requested by itunesstored

Aug 20 17:56:00 Charles–iPod installd[1027] <Notice>: 0x3c5000 MobileInstallationInstall_Server: Installing app com.midasplayer.apps.bubblewitchsaga2

Aug 20 17:56:00 Charles–iPod installd[1027] <Notice>: 0x3c5000 install_application: Installing placeholder

Aug 20 17:56:01 Charles–iPod installd[1027] <Notice>: 0x3c5000 MobileInstallationInstall_Server: Staging: 0.13s; Waiting: 0.00s; Installation: 0.45s; LS Sync: 0.00s; Overall: 0.61s

Aug 20 17:56:01 Charles–iPod filecoordinationd[106] <Warning>: sandboxing denied subscription to progress on category com.midasplayer.apps.bubblewitchsaga2 (bundle id (null), 7312E5C9-0933-411F-93FC-94503E8276BC)

Aug 20 17:56:03 Charles–iPod itunesstored[1020] <Warning>: LaunchServices: Creating installProgressForApplication:LSApplicationProxy: com.midasplayer.apps.bubblewitchsaga2 (Placeholder) withPhase:0

Aug 20 17:56:03 Charles–iPod itunesstored[1020] <Warning>: LaunchServices: Uninstalling placeholder for app LSApplicationProxy: com.midasplayer.apps.bubblewitchsaga2 (Placeholder)

Aug 20 17:56:03 Charles–iPod installd[1027] <Notice>: 0x3c5000 handle_uninstall_for_ls: Uninstall requested by itunesstored

Aug 20 17:56:03 Charles–iPod installd[1027] <Notice>: 0x3c5000 MobileInstallationUninstall_Server: Uninstalling com.midasplayer.apps.bubblewitchsaga2

Aug 20 17:56:03 Charles–iPod SpringBoard[25] <Warning>: Killing com.midasplayer.apps.bubblewitchsaga2 for termination assertion

Aug 20 17:56:03 Charles–iPod lsd[1021] <Warning>: LaunchServices: Updating identifier store

Aug 20 17:56:03 Charles–iPod itunesstored[1020] <Warning>: LaunchServices: clearing created progress for com.midasplayer.apps.bubblewitchsaga2

Aug 20 17:56:03 Charles–iPod gamed[1016] <Warning>: Launch Services: Registering unknown app identifier com.midasplayer.apps.bubblewitchsaga2 failed

Aug 20 17:56:03 Charles–iPod gamed[1016] <Warning>: Launch Services: Unable to find app identifier com.midasplayer.apps.bubblewitchsaga2

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: unable to opendir(/var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity); error 2; No such file or directory

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-digest.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-digest-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: [ERROR] [0.063s] main mme_auth_iOS.m:130 _copyPreferredAppleAccount() No primary account

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: [ERROR] [0.079s] main mme_auth_iOS.m:257 copy_mme_personid_early() null account

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: [ERROR] [0.088s] main ubd.c:3055 ubd_main() null personid

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles-Niebylskis-iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: [ERROR] [0.177s] main mme_auth_iOS.m:130 _copyPreferredAppleAccount() No primary account

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: [ERROR] [0.188s] main mme_auth_iOS.m:130 _copyPreferredAppleAccount() No primary account

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Warning>: [warn] [0.223s] main peer.c:103 set_computer_name() Not setting the computer name without a collection/config only mode

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-2014-08-20-175605-0400.log (No such file or directory)

Aug 20 17:56:05 Charles–iPod ubd[1045] <Error>: [ERROR] [0.235s] default-qu collection_api.c:283 get_collection_status() no collection config found for default

Aug 20 17:56:06 Charles–iPod syncdefaultsd[1034] <Notice>: (Note ) SYDAlwaysOnAccount: no account (null)

Aug 20 17:56:06 Charles–iPod syncdefaultsd[1034] <Notice>: (Note ) SYDAccount: no account

Aug 20 17:56:06 Charles–iPod syncdefaultsd[1034] <Notice>: (Note ) SYDPIMAccount: no account (null)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t create symlink at /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod ubd[1045] <Error>: Couldn’t open log file /var/mobile/Library/Logs/CrashReporter/DiagnosticLogs/Ubiquity/ubiquity-mmcs-2014-08-20-175606-0400.log (No such file or directory)

Aug 20 17:56:06 Charles–iPod awdd[1061] <Error>: CoreLocation: CLClient is deprecated. Will be obsolete soon.

Aug 20 17:56:07 Charles–iPod aosnotifyd[1036] <Warning>: aosnotifyd has been launched

Aug 20 17:56:08 Charles–iPod aosnotifyd[1036] <Warning>: SpringBoard is already running. Continuing to start aosnotifyd

Aug 20 17:56:08 Charles–iPod aosnotifyd[1036] <Warning>: Launch Services: Registering unknown app identifier com.apple.mobileme.fmf1 failed

Aug 20 17:56:08 Charles–iPod aosnotifyd[1036] <Warning>: Launch Services: Unable to find app identifier com.apple.mobileme.fmf1

[/spoiler]

I am not sure why this doesn’t work. However everything works flawlessly on my Android. Does anyone know what’s going on?!

jordyn.chuhaloff · August 21, 2014, 8:12pm

This sounds like it may have to do with something we fixed in version 309, which was made available to Corona at some point yesterday. Try rebuilding your project, and if you still see this crash, please email us at tech-support@vungle.com for further help

Jordyn / Vungle

Max_Niebylski · August 21, 2014, 10:41pm

Hmm… still getting the same error. And I am on version 2_0_1 (3.0.9).

jordyn.chuhaloff · August 21, 2014, 11:52pm

Oh! So sorry, I read that wrong. If your app isn’t live yet, you won’t be able to actually install the advertised app. Once you go live, you shouldn’t see this

Max_Niebylski · August 22, 2014, 12:09am

Alright. So right now videos aren’t even being shown. In the Vungle dashboard I set the status to active.

Here is the error I get.

[spoiler]

Aug 21 20:08:17 Charles-Niebylskis-iPod pasteboardd[2121] <Notice>: MS:Notice: Injecting: (null) [pasteboardd] (847.27)

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: DB Error: 1 “table requests has no column named internal”

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: DB Query: insert into requests (url, priority, request_method, attempts, max_attempts, query_params, post_params, internal) values (:url, :priority, :request_method, :attempts, :max_attempts, :query_params, :post_params, :internal)

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: DB Path: /var/mobile/Applications/57FEA176-F851-4848-8223-B03B887A4DAE/Documents/__vungle.db

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: sqlite error: Error Domain=FMDatabase Code=1 “table requests has no column named internal” UserInfo=0x16c5c840 {NSLocalizedDescription=table requests has no column named internal}

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: 2_0_1 (3.0.9)

[/spoiler]

jordyn.chuhaloff · August 22, 2014, 12:45am

We fixed that DB error a while back, but if you’re upgrading from an older version, try deleting the app off your phone and re-run it, and that should fix the DB warning. It’s strange because we recently included something to take care of this automatically… but if you’re not live yet, this should be ok.

Also, if videos still aren’t being shown after you delete and re-run, can you clarify whether it’s crashing, or not caching videos, or not playing videos?

Jordyn / Vungle

Max_Niebylski · August 22, 2014, 3:08am

Ok so here is the current situation. I try to show a Vungle ad and nothing happens, but I get the sql error. I try a couple more times. 3 more errors. On my 5th try I am show a video but can’t install it.

I have deleted the app off of my device.

I made sure that my application was “live” on Vungle.

I am using the latest Vungle version.

I am using a development build of my app.

Once I get one successful ad, all the rest are successful (but with sql errors).

jordyn.chuhaloff · August 22, 2014, 9:17pm

Ok, we checked a bit more and it looks like some files hadn’t been updated. We pushed a fix, it looks like it’s live now. Let me know if it takes care of things?

Jordyn / Vungle

Max_Niebylski · August 22, 2014, 10:06pm

Awesome! Well here is what is happening now. Second time I called for an ad to be show it worked. Console printed this.

[spoiler]

Aug 22 17:36:19 Summit-Tech itunesstored[171] <Error>: TASK-ASSERT: cfurlcache - ProcessCacheTask - FAILED to get task-assertion, going commando with 1 items to process.

Aug 22 17:36:25 Summit-Tech itunesstored[171] <Error>: TASK-ASSERT: cfurlcache - ProcessCacheTask - FAILED to get task-assertion, going commando with 1 items to process.

[/spoiler]

Clicked install and this was outputted to to console. The app did not download.

[spoiler]

Aug 22 17:37:14 Summit-Tech itunesstored[171] <Warning>: LaunchServices: installing placeholder for com.cervomedia.slots.freeslot1

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 handle_install_for_ls: Install of “/var/mobile/Library/Caches/com.apple.itunesstored/AppPlaceholders/3621061336503719793.app” requested by itunesstored

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 MobileInstallationInstall_Server: Installing app com.cervomedia.slots.freeslot1

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 install_application: Installing placeholder

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 MobileInstallationInstall_Server: Staging: 0.02s; Waiting: 0.01s; Installation: 0.36s; LS Sync: 0.00s; Overall: 0.44s

Aug 22 17:37:14 Summit-Tech filecoordinationd[207] <Warning>: sandboxing denied subscription to progress on category com.cervomedia.slots.freeslot1 (bundle id (null), 04DA9413-159D-48CE-921F-C2237B71300F)

Aug 22 17:37:16 Summit-Tech itunesstored[171] <Warning>: LaunchServices: Creating installProgressForApplication:LSApplicationProxy: com.cervomedia.slots.freeslot1 (Placeholder) withPhase:0

Aug 22 17:37:17 Summit-Tech itunesstored[171] <Warning>: LaunchServices: Uninstalling placeholder for app LSApplicationProxy: com.cervomedia.slots.freeslot1 (Placeholder)

Aug 22 17:37:17 Summit-Tech installd[54] <Notice>: 0x295000 handle_uninstall_for_ls: Uninstall requested by itunesstored

Aug 22 17:37:17 Summit-Tech installd[54] <Notice>: 0x295000 MobileInstallationUninstall_Server: Uninstalling com.cervomedia.slots.freeslot1

Aug 22 17:37:17 Summit-Tech SpringBoard[30] <Warning>: Killing com.cervomedia.slots.freeslot1 for termination assertion

Aug 22 17:37:17 Summit-Tech lsd[141] <Warning>: LaunchServices: Updating identifier store

Aug 22 17:37:17 Summit-Tech itunesstored[171] <Warning>: LaunchServices: clearing created progress for com.cervomedia.slots.freeslot1

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[554] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[556] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: MS:Notice: Injecting: com.apple.syncdefaultsd [syncdefaultsd] (847.27)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[558] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[560] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: (Note ) SYDAlwaysOnAccount: no account (null)

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: (Note ) SYDAccount: no account

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: (Note ) SYDPIMAccount: no account (null)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[562] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[564] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[566] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[568] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[570] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[572] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[574] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[576] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[578] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[580] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[582] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[584] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[586] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[588] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[590] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[592] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[594] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech itunesstored[171] <Error>: TASK-ASSERT: cfurlcache - ProcessCacheTask - FAILED to get task-assertion, going commando with 1 items to process.

[/spoiler]

I am using my iOS development code signing when building if that makes a difference. Vungle says that the app is active and receiving live ads. Android version works completely (although sometimes after videos are played there is no “download now” screen). Next, the Vungle dashboard says there have been no views today (I waited a bit to see if it would update). Finally the version still says 3.0.9 so either the current version with updated files has the same name or it hasn’t updated yet for me.

Thank you for the support. I hope we can fix this asap!

jordyn.chuhaloff · August 22, 2014, 10:43pm

Hi, it sounds like you’re in sandbox mode for iOS? If you’re not live in the app store, you won’t be able to download the advertised app. If you are, let me know.

Our dash should be showing views, I’d check back tomorrow or later tonight. Make sure you’re using your AppID, and not vungleTest, for example.

Yes, it’s still 309, but we’ve incremented the plugin version, so it now says 2_0_2 for ‘user agent’.

Max_Niebylski · August 22, 2014, 11:02pm

Yes, I am using sandbox mode as it is not live yet. Thanks for the help!

jordyn.chuhaloff · August 21, 2014, 8:12pm

This sounds like it may have to do with something we fixed in version 309, which was made available to Corona at some point yesterday. Try rebuilding your project, and if you still see this crash, please email us at tech-support@vungle.com for further help

Jordyn / Vungle

Max_Niebylski · August 21, 2014, 10:41pm

Hmm… still getting the same error. And I am on version 2_0_1 (3.0.9).

jordyn.chuhaloff · August 21, 2014, 11:52pm

Oh! So sorry, I read that wrong. If your app isn’t live yet, you won’t be able to actually install the advertised app. Once you go live, you shouldn’t see this

Max_Niebylski · August 22, 2014, 12:09am

Alright. So right now videos aren’t even being shown. In the Vungle dashboard I set the status to active.

Here is the error I get.

[spoiler]

Aug 21 20:08:17 Charles-Niebylskis-iPod pasteboardd[2121] <Notice>: MS:Notice: Injecting: (null) [pasteboardd] (847.27)

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: DB Error: 1 “table requests has no column named internal”

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: DB Query: insert into requests (url, priority, request_method, attempts, max_attempts, query_params, post_params, internal) values (:url, :priority, :request_method, :attempts, :max_attempts, :query_params, :post_params, :internal)

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: DB Path: /var/mobile/Applications/57FEA176-F851-4848-8223-B03B887A4DAE/Documents/__vungle.db

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: sqlite error: Error Domain=FMDatabase Code=1 “table requests has no column named internal” UserInfo=0x16c5c840 {NSLocalizedDescription=table requests has no column named internal}

Aug 21 20:08:17 Charles-Niebylskis-iPod SaveTheBubbles[2120] <Warning>: 2_0_1 (3.0.9)

[/spoiler]

jordyn.chuhaloff · August 22, 2014, 12:45am

We fixed that DB error a while back, but if you’re upgrading from an older version, try deleting the app off your phone and re-run it, and that should fix the DB warning. It’s strange because we recently included something to take care of this automatically… but if you’re not live yet, this should be ok.

Also, if videos still aren’t being shown after you delete and re-run, can you clarify whether it’s crashing, or not caching videos, or not playing videos?

Jordyn / Vungle

Max_Niebylski · August 22, 2014, 3:08am

Ok so here is the current situation. I try to show a Vungle ad and nothing happens, but I get the sql error. I try a couple more times. 3 more errors. On my 5th try I am show a video but can’t install it.

I have deleted the app off of my device.

I made sure that my application was “live” on Vungle.

I am using the latest Vungle version.

I am using a development build of my app.

Once I get one successful ad, all the rest are successful (but with sql errors).

jordyn.chuhaloff · August 22, 2014, 9:17pm

Ok, we checked a bit more and it looks like some files hadn’t been updated. We pushed a fix, it looks like it’s live now. Let me know if it takes care of things?

Jordyn / Vungle

Max_Niebylski · August 22, 2014, 10:06pm

Awesome! Well here is what is happening now. Second time I called for an ad to be show it worked. Console printed this.

[spoiler]

Aug 22 17:36:19 Summit-Tech itunesstored[171] <Error>: TASK-ASSERT: cfurlcache - ProcessCacheTask - FAILED to get task-assertion, going commando with 1 items to process.

Aug 22 17:36:25 Summit-Tech itunesstored[171] <Error>: TASK-ASSERT: cfurlcache - ProcessCacheTask - FAILED to get task-assertion, going commando with 1 items to process.

[/spoiler]

Clicked install and this was outputted to to console. The app did not download.

[spoiler]

Aug 22 17:37:14 Summit-Tech itunesstored[171] <Warning>: LaunchServices: installing placeholder for com.cervomedia.slots.freeslot1

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 handle_install_for_ls: Install of “/var/mobile/Library/Caches/com.apple.itunesstored/AppPlaceholders/3621061336503719793.app” requested by itunesstored

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 MobileInstallationInstall_Server: Installing app com.cervomedia.slots.freeslot1

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 install_application: Installing placeholder

Aug 22 17:37:14 Summit-Tech installd[54] <Notice>: 0x295000 MobileInstallationInstall_Server: Staging: 0.02s; Waiting: 0.01s; Installation: 0.36s; LS Sync: 0.00s; Overall: 0.44s

Aug 22 17:37:14 Summit-Tech filecoordinationd[207] <Warning>: sandboxing denied subscription to progress on category com.cervomedia.slots.freeslot1 (bundle id (null), 04DA9413-159D-48CE-921F-C2237B71300F)

Aug 22 17:37:16 Summit-Tech itunesstored[171] <Warning>: LaunchServices: Creating installProgressForApplication:LSApplicationProxy: com.cervomedia.slots.freeslot1 (Placeholder) withPhase:0

Aug 22 17:37:17 Summit-Tech itunesstored[171] <Warning>: LaunchServices: Uninstalling placeholder for app LSApplicationProxy: com.cervomedia.slots.freeslot1 (Placeholder)

Aug 22 17:37:17 Summit-Tech installd[54] <Notice>: 0x295000 handle_uninstall_for_ls: Uninstall requested by itunesstored

Aug 22 17:37:17 Summit-Tech installd[54] <Notice>: 0x295000 MobileInstallationUninstall_Server: Uninstalling com.cervomedia.slots.freeslot1

Aug 22 17:37:17 Summit-Tech SpringBoard[30] <Warning>: Killing com.cervomedia.slots.freeslot1 for termination assertion

Aug 22 17:37:17 Summit-Tech lsd[141] <Warning>: LaunchServices: Updating identifier store

Aug 22 17:37:17 Summit-Tech itunesstored[171] <Warning>: LaunchServices: clearing created progress for com.cervomedia.slots.freeslot1

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[554] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[556] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: MS:Notice: Injecting: com.apple.syncdefaultsd [syncdefaultsd] (847.27)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[558] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[560] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: (Note ) SYDAlwaysOnAccount: no account (null)

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: (Note ) SYDAccount: no account

Aug 22 17:37:17 Summit-Tech syncdefaultsd[552] <Notice>: (Note ) SYDPIMAccount: no account (null)

Aug 22 17:37:17 Summit-Tech mobile_house_arrest[562] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[564] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[566] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[568] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[570] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[572] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[574] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[576] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:18 Summit-Tech mobile_house_arrest[578] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[580] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[582] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[584] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[586] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[588] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[590] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[592] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech mobile_house_arrest[594] <Notice>: MS:Notice: Injecting: com.apple.mobile.MobileHouseArrest [mobile_house_arrest] (847.27)

Aug 22 17:37:19 Summit-Tech itunesstored[171] <Error>: TASK-ASSERT: cfurlcache - ProcessCacheTask - FAILED to get task-assertion, going commando with 1 items to process.

[/spoiler]

I am using my iOS development code signing when building if that makes a difference. Vungle says that the app is active and receiving live ads. Android version works completely (although sometimes after videos are played there is no “download now” screen). Next, the Vungle dashboard says there have been no views today (I waited a bit to see if it would update). Finally the version still says 3.0.9 so either the current version with updated files has the same name or it hasn’t updated yet for me.

Thank you for the support. I hope we can fix this asap!

jordyn.chuhaloff · August 22, 2014, 10:43pm

Hi, it sounds like you’re in sandbox mode for iOS? If you’re not live in the app store, you won’t be able to download the advertised app. If you are, let me know.

Our dash should be showing views, I’d check back tomorrow or later tonight. Make sure you’re using your AppID, and not vungleTest, for example.

Yes, it’s still 309, but we’ve incremented the plugin version, so it now says 2_0_2 for ‘user agent’.