Published App Not Working Anymore?!

Solar2D General Questions/Discussion
#1

Hi guys,

I’m kind of worried at the moment. My game has been on the app store and play store for about a week now with the latest update and it all worked perfect… Until today! For some reason I’m only getting my splash screen!

In the background my ad network (Applovin), PlayFab and Flurry are loading. It has to get stuck on one of those things. Has anyone had issues? Sometimes I’m not even getting to the splash screen and I’m just presented with a black screen.

I could really need some help…

This is the game:

iOS: https://itunes.apple.com/us/app/roundy-the-game/id1181213307?ls=1&mt=8
Android: https://play.google.com/store/apps/details?id=com.opportunitiesgames.Roundy

Kind regards

Bram

#2

On my phone I don’t see any ads and the apps works correctly. Sorry I couldn’t help you.

LG V10

USA

Android 6.0

#3

That’s so weird! It even makes the simulator crash on my computer for some odd reason! Also the ads should only be displayed if you press on “free coins”, so perhaps that’s why you didn’t see any.

#4

I tried deleting all the plugins from my app, but that didn’t work either!

I really don’t know what to do anymore, I can barely test it because it keeps crashing on my simulator too!

Anyone who had a similar problem or knows how to fix it?

#5

What version of the simulator are you using?

What operating system are you trying to build on?

Since you’re building for iOS I’m assuming you’re on a Mac. What version of Xcode do you have?

Is there anything interesting in the device console logs that might be of use?

Rob

#6

BTW I just tested it both on Android and iOS and it seems to be playing fine.

I would think with all of the networking things you have going if someone was having an outage, or if you were having network connectivity it could be related.

Still, I would like to know the information above.

Rob

#7

Hi Rob,
I’m using a windows (I just use a friends mac whenever I need to test and release for ios). But it does indeed looks to be a problem only at my home.
The app doesn’t work on my wifi but does work on my 4g, which is really strange…
My wifi works for all other applications/websites/games so I really don’t know how to find the core problem.
Nothing interesting while debugging on the sim, on my iPhone or Android.
I guess I’ll just wait it out for a bit, because it worked fine 3 days ago :slight_smile:

#8

What version of Corona SDK are you using? I see the ones in the store are with 2992, but I need to know if you’re using a newer version while building replacements?

Neither my iPad or Android tablet have 3G/4G and only have WiFi and they both worked like a charm. Maybe you’ve got something weird with your WiFi setup. Are customers reporting the problem?

Rob

#9

The latest public release. My friends just responded that they are not having the issue. I just think it’s really odd. Something that suddenly stops working only for me… Makes me think it can happen for others as well :confused:
I’ve got two routers in my home both, none of them which worked with Roundy.

#10

On my phone I don’t see any ads and the apps works correctly. Sorry I couldn’t help you.

LG V10

USA

Android 6.0

#11

That’s so weird! It even makes the simulator crash on my computer for some odd reason! Also the ads should only be displayed if you press on “free coins”, so perhaps that’s why you didn’t see any.

#12

I tried deleting all the plugins from my app, but that didn’t work either!

I really don’t know what to do anymore, I can barely test it because it keeps crashing on my simulator too!

Anyone who had a similar problem or knows how to fix it?

#13

What version of the simulator are you using?

What operating system are you trying to build on?

Since you’re building for iOS I’m assuming you’re on a Mac. What version of Xcode do you have?

Is there anything interesting in the device console logs that might be of use?

Rob

#14

BTW I just tested it both on Android and iOS and it seems to be playing fine.

I would think with all of the networking things you have going if someone was having an outage, or if you were having network connectivity it could be related.

Still, I would like to know the information above.

Rob

#15

Hi Rob,
I’m using a windows (I just use a friends mac whenever I need to test and release for ios). But it does indeed looks to be a problem only at my home.
The app doesn’t work on my wifi but does work on my 4g, which is really strange…
My wifi works for all other applications/websites/games so I really don’t know how to find the core problem.
Nothing interesting while debugging on the sim, on my iPhone or Android.
I guess I’ll just wait it out for a bit, because it worked fine 3 days ago :slight_smile:

#16

What version of Corona SDK are you using? I see the ones in the store are with 2992, but I need to know if you’re using a newer version while building replacements?

Neither my iPad or Android tablet have 3G/4G and only have WiFi and they both worked like a charm. Maybe you’ve got something weird with your WiFi setup. Are customers reporting the problem?

Rob

#17

The latest public release. My friends just responded that they are not having the issue. I just think it’s really odd. Something that suddenly stops working only for me… Makes me think it can happen for others as well :confused:
I’ve got two routers in my home both, none of them which worked with Roundy.