Reject by Apple Store Connect : Guideline 2.1 - Performance - App Completeness

Solar2D iOS
#1

Hi There,
I build the ios .ipa and run sucessfully at my iphone and testflight of my Mac Book.
But it was reject by apple store which says:
We were unable to review the app because it crashed on launch. We have attached detailed crash logs to help troubleshoot this issue.
Review device details:

Please help me with this issue, thanks!
(Corona Simulator Version 2025.3718, Xcode Version 16.2)

Vincent

@Scott_Harrison

#2

Did you test a device before submitting?

Those logs don’t provide a lot of detail

1 Like
#3

From the logs, I see

This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app’s Info.plist must contain an NSUserTrackingUsageDescription key with a string value explaining to the user how the app uses this data.

Maybe try to add NSUserTrackingUsageDescription see can solve?

If you have already configured it, share your build.settings so that Solar2D can check the build process for anomalies.

1 Like
#4

Yes , I did test at iphone Model: iPhone XS Max, iOS 18.3.1 , it runs normally.
Also I run the the test at Test Lab of firebase , all passed.

截圖 2025-03-19 下午1.17.11
截圖 2025-03-19 下午1.17.112054×1068 162 KB

#5

I do see that as well

This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app’s Info.plist must contain an NSUserTrackingUsageDescription key with a string value explaining to the user how the app uses this data.

You need to add a NSUserTrackingUsageDescription it looks to your iPhone plist in your build.settings file

1 Like
#6

Hi Clang,
Yes, thanks for your advise.
It passed after adding : NSUserTrackingUsageDescription.

Thanks a lot!
Vincent

#7

Hi Scott,
Yes, thanks for your advise.
It passed after adding : NSUserTrackingUsageDescription.

#8

Sorry, I am afraid I can’t find the problem, I am not familiar with Sim build and plug-in. I mainly focus on Native build. If you have any problems, please mention them and we will help solve them together.

1 Like