I had to fry my hard drive and reload and didn’t think to deauthorize Corona first. The old installation is gone so I can’t do it now.
Can someone please deauthorize my windows install ASAP (its still on Mac and working fine).
Machine name is asuslaptop if that helps differentiate the machines.
So how do I get this account reset? Its been two weeks I can’t use Corona on my PC and it pissing me off. Not even a response to this.
Seems to be no way to contact anyone without signing up for support hours - I already paid my Indie fee - that buys me NOTHING for support?
Hi @jleigh,
Sorry that this slipped by. Did you send an e-mail to support (at) coronalabs (dot) com regarding this, or just post this thread in the forums? Please CC me as well … brent (at) same domain … and we’ll get this taken care of a.s.a.p. Again, apologies for the delay on this…
Brent
“Did you send an e-mail to support (at) coronalabs (dot) com regarding this”
No I did NOT - I see NOTHING anywhere on the site that would have told me to even TRY that.
I finally found a link in a year and a half old thread to a support form. I just submitted to that (not knowing if it would work) before I saw your response here.
You have a great product but you seriously need a better way to deauthorize if you’re going to require it.
Email sent.
So how do I get this account reset? Its been two weeks I can’t use Corona on my PC and it pissing me off. Not even a response to this.
Seems to be no way to contact anyone without signing up for support hours - I already paid my Indie fee - that buys me NOTHING for support?
Hi @jleigh,
Sorry that this slipped by. Did you send an e-mail to support (at) coronalabs (dot) com regarding this, or just post this thread in the forums? Please CC me as well … brent (at) same domain … and we’ll get this taken care of a.s.a.p. Again, apologies for the delay on this…
Brent
“Did you send an e-mail to support (at) coronalabs (dot) com regarding this”
No I did NOT - I see NOTHING anywhere on the site that would have told me to even TRY that.
I finally found a link in a year and a half old thread to a support form. I just submitted to that (not knowing if it would work) before I saw your response here.
You have a great product but you seriously need a better way to deauthorize if you’re going to require it.
Email sent.