[Resolved] ipad3 application scaling, only 1/4 shown

Hello,

an ipad3 customer reported that she sees only the 1/4 bottom left part of the application.
screenshot from customer: screenshot

works fine on iphone3,iphone4,ipad,ipad2…

build.settings, config.lua:

[lua]if system.getInfo(“model”) == “iPad” or system.getInfo(“model”) == “iPad Simulator” then
– iPad
application =
{
content =
{
width = 768,
height = 1024,
scale = “letterbox”,
},
}
else
– iphone or iphone4
application =
{
content =
{
width = 320,
height = 480,
scale = “letterbox”,

imageSuffix =
{
["@2x"] = 1.8,
},
},
}
end[/lua]

[lua]settings =
{
orientation =
{
default = “portrait”,
supported = { “portrait”, “portraitUpsideDown”, },
},
iphone =
{
plist =
{
UIPrerenderedIcon = true,
UIAppFonts = {
“Chalkboard.ttf”,
},
CFBundleDisplayName = “Math Minis”,
CFBundleIconFile = “Icon.png”,
CFBundleIconFiles = {
“Icon.png”,
“Icon@2x.png”,
“Icon-72.png”,
“Icon-Small-50.png”,
“Icon-Small.png”,
“Icon-Small@2x.png”
},
},
},
}[/lua]

has anybody esle experienced this?

I don’t remember the build number of corona sdk, app was published maybe 4-5 months ago…
[import]uid: 10077 topic_id: 25081 reply_id: 325081[/import]

I had the same issue with my app. Rebuilt with latest version of SDK and it went away. That said, my “on/off” switches that I used CoronaUI for are now broken. Still trying to fix that since they are not supported in the new widgets yet. [import]uid: 50537 topic_id: 25081 reply_id: 101880[/import]

I had the same issue with my app. Rebuilt with latest version of SDK and it went away. That said, my “on/off” switches that I used CoronaUI for are now broken. Still trying to fix that since they are not supported in the new widgets yet. [import]uid: 50537 topic_id: 25081 reply_id: 101881[/import]

If you are using the Stable version of Corona SDK, you need to download and install the latest 704 build (704B). If you are running dailies, you probably should update to the latest daily build.

[import]uid: 19626 topic_id: 25081 reply_id: 101894[/import]

This was fixed in a daily build when the new iPad was released. All of us had this issue and had to recompile our apps using the updated 704B. You could use the latest daily build, however if you are not changing anything else about the app, I would go with 704B. Some things may have changed or become broken in the newest daily builds that could cause issues with your old app.

Here is the link to the 704B daily build.
http://developer.anscamobile.com/sites/default/files/corona/2011.704/CoronaSDK-2011.704.dmg [import]uid: 56820 topic_id: 25081 reply_id: 101895[/import]

I had my app reviewed and declined and after fixing problems resent it… It got rejected because of this bug… Atleast I can now submit it and know that the problem has a simple solution… [import]uid: 21966 topic_id: 25081 reply_id: 101981[/import]

Thanks for your answers. I republished the old apps with 704B and everything works.

But the latest app I have developed with the latest build get rejected because of the same problem.

Unfortunately I can not use 704B for the latest app because of the new features I have used (Imagesheet, etc.).

Has anyone else experieced the same problem. Reason for rejection is:

“The application graphics do not align with the device screen”

(…when reviewed on iPad 3rd Generation…) [import]uid: 10077 topic_id: 25081 reply_id: 106491[/import]

Screenshot:
screenshot ipad3

Build used:
2012.12.8 / 2012.766

build.settings, config.lua:
[lua]settings =
{
orientation =
{
default = “landscapeRight”,
supported = { “landscapeRight”, “landscapeLeft”, },
},
iphone =
{
plist =
{
UIPrerenderedIcon = true,
UIAppFonts = {
“Chalkboard.ttf”,
},
CFBundleDisplayName = “Spell, Write and Read”,
CFBundleIconFile = “Icon.png”,
CFBundleIconFiles = {
“Icon.png”,
“Icon@2x.png”,
“Icon-72.png”,
“Icon-Small-50.png”,
“Icon-Small.png”,
“Icon-Small@2x.png”
},

UIInterfaceOrientation = “UIInterfaceOrientationLandscapeRight”,
UIApplicationExitsOnSuspend = true,

UISupportedInterfaceOrientations =
{
“UIInterfaceOrientationLandscapeLeft”,
“UIInterfaceOrientationLandscapeRight”
},

},
},
}[/lua]

[lua]application =
{
content =
{
width = 768,
height = 1024,
scale = “letterBox”,
–scale = “zoomEven”,
–xAlign = “center”,
–yAlign = “center”,
–xAlign = “left”,
–yAlign = “top”,

imageSuffix =
{
– ["@ip3"] = 0.5,
},
},
}[/lua] [import]uid: 10077 topic_id: 25081 reply_id: 106492[/import]

Solved, the latest CoronaSDK 2012.813 2012.05.12 does not suffer from this.
The main problem was that I have assumed that when 704a is fixed, 766 will be also, but it was not…
[import]uid: 10077 topic_id: 25081 reply_id: 106494[/import]