[Resolved] need to have my computers deactivated, cause of HD trouble.

Solar2D General Questions/Discussion
#1

Hello,
I tried the regular support route, but no reaction so far, not even an confirmation email in my trashbin that they received the support ticket.

So I try the forum route.
I would like to have my computers de-authorized, so I can re-authorize the two systems I use.
I had to re-install one system and I can’t reinstall cause of too many installations.

Already tried this URL:
http://developer.anscamobile.com/forms/support

So I hope the public route works. [import]uid: 100901 topic_id: 24932 reply_id: 324932[/import]

#2

Hey there,

That URL/form should be fine, I’m sorry to hear you have been stuck waiting.

Normally it is a quick and painless process but sometimes things do slip through the cracks.

Thanks for posting about this, will see if I can ask someone in the office to look at it in the morning and get it sorted out for you.

Peach :slight_smile: [import]uid: 52491 topic_id: 24932 reply_id: 101238[/import]

#3

Hi T.alberga,

I searched our support db for an entry under “T.alberga”, and no cases related to deauth were found. In any case, your Corona account is already deauthorized, so you should be able to install Corona in 2 different machines.

If you are still unable to use Corona in 2 diff machines, please enter a support case through the link you already have.

Peach, thank you for letting me know!

Reiko.

[import]uid: 72850 topic_id: 24932 reply_id: 101350[/import]

#4

Thanks,
It is indeed working :slight_smile: [import]uid: 100901 topic_id: 24932 reply_id: 101362[/import]

#5

Vanderful, thank you for letting us know!

Reiko.
[import]uid: 72850 topic_id: 24932 reply_id: 101363[/import]

#6

Reiko to the rescue!

Thanks for updating T.alberga - marking as resolved :slight_smile: [import]uid: 52491 topic_id: 24932 reply_id: 101460[/import]