[Resolved] Popup to choose file arrow causes rejection in App Store

It is important please.More people can have rejected their applications, the windows always show the arrow pointing to top, and in the top left corner.

I have an app which can take a photo or choose from the library in the down part of interface. I am using media.show( media.PhotoLibrary, sessionComplete ) to open de dialog, but in ipad the popup to select the image, have an arrow on top, and the bottom is in the down part.

They are rejecting my application because the button is down , and the arrow is pointing to top. How do i fix it? Because that popup always appear pointing to 0,0 and should point to the centerreference of the widget which call the function

I paste here because it is a reason for rejections and we can’t control that arrow.All my applications are stopped. :frowning: It happens in iPad.

Link to image problem:
http://www.bestappcafe.com/problem.png
[import]uid: 113117 topic_id: 22322 reply_id: 322322[/import]

Please don’t double post - I responded to your other thread just now, will bring this up in our next meeting and see what can be done. [import]uid: 52491 topic_id: 22322 reply_id: 88999[/import]

This is the message from apple, sorry about double post. i have 7 apps. All are stopped. They are right, that popup should point to the button.

Feb 23, 2012 12:41 PM. From Apple.

10.3

We found your app uses system-provided items in a non-standard manner, which is not in compliance with the App Store Review Guidelines.

We noticed that the popover’s arrow does not indicate the point from which it was emerged, which is not consistent with the iOS Human Interface Guidelines. For additional information, please see the attached screenshot/s.

Learn more about system-provided items in the iOS Human Interface Guidelines, sections: “System-Provided Buttons and Icons” and “iOS UI Element Usage Guidelines.” [import]uid: 113117 topic_id: 22322 reply_id: 89052[/import]

APPLICATION REJECTED AGAIN FOR THE SAME REASON AND ONE MONTH LOST.
THE POPUPOVER MUST SHOW A ARROW AND BE IN THE RIGHT PLACE
the last build hide the arrow, is not a solution for them.
it should appear pointing to the object which launch it.

MSG

10.3

Thank you for resubmitting your app. However, we found that the previous issue has not been resolved.

The popover’s arrow does not indicate the point from which it was emerged, which is not consistent with the iOS Human Interface Guidelines. For additional information, please see the attached screenshot/s.

Learn more about system-provided items in the iOS Human Interface Guidelines, sections: “System-Provided Buttons and Icons” and “iOS UI Element Usage Guidelines.” [import]uid: 113117 topic_id: 22322 reply_id: 90994[/import]

Has this not been fixed? I thought it was resolved this week. Please let me know, if not I can try to find out what the status is. [import]uid: 52491 topic_id: 22322 reply_id: 92331[/import]

Yes sorry, it is fixed. I edited the title and it came up sorry.
thanks you so much. Good work guys. [import]uid: 113117 topic_id: 22322 reply_id: 92376[/import]

Great, just edited to indicate resolved - happy to hear it’s all good now :slight_smile: [import]uid: 52491 topic_id: 22322 reply_id: 92511[/import]

Good news it was resolved. What bug case# that resolves this problem? If not a case#, what was the solution as I also have the same problem? Tks [import]uid: 72775 topic_id: 22322 reply_id: 106050[/import]

What corona’s guys made, was to hide the arrow if i dont remember badly. The solution in my case was to forget my own app, apple continued rejecting it…

It was strage, because i have other apps where the arrow is not fine, pointing to wrong direction… but with the last app they rejected my app. And once they reject, they will look exactly the reason because the app was rejected.

I uploaded a new build with the hidden arrow and they rejected for the same reason. Arrow must point to the objet, not to other or be hidden.

So i deprecated my app. [import]uid: 113117 topic_id: 22322 reply_id: 106095[/import]

Very interesting. I have tried the latest build and the stable build and still the up arrow appears in the top left corner of the photo pop-up on an iPad. Was the Corona mod hiding the arrow custom for you? Totally different view of photos appears on an iPhone and only in Portrait mode for some reason?

Actually, not sure why the arrow appears at all as the standard iPad Photo app does not show the arrow. I’ll have to check with iPad2/3. Seems I have some challenges to deal with inconsistent implementations of a standard feature that I need. [import]uid: 72775 topic_id: 22322 reply_id: 106103[/import]

It`s really bad.

:frowning: [import]uid: 89165 topic_id: 22322 reply_id: 106108[/import]

I only have an Ipad 2… was hidden several builds before. Now i dont know i havent checked.
With iphone there are no problems…the dialog window is diferent. [import]uid: 113117 topic_id: 22322 reply_id: 106107[/import]

Hey guys, we need to update the docs to include this - but take a look;

casenum:12439 iPad: Modified media.show API to use table parameters to allow extra parameters to control the popover location and arrow direction to deal with an Apple rejection issue for iPad. media.show( media.PhotoLibrary, { listener = sessionComplete, origin={ xMin=100, yMin=100, xMax=130, yMax=140 }, permittedArrowDirections={“down”,“left”} }). origin is the rect of the button which the popover emerges from. A convenience programming pattern is to pass the contentBounds of your button: media.show(media.PhotoLibrary, {listener=sessionComplete, origin=myButton.contentBounds}). permittedArrowDirections is an optional field that is an array of allowed directions the popover arrow may point. Valid values are “up”, “down”, “left”, “right”, “any”. “any” is the default.

Peach :slight_smile: [import]uid: 52491 topic_id: 22322 reply_id: 106218[/import]

@Peach , you`re awesome girl! :slight_smile:
Thank YOU!

Rodrigo. [import]uid: 89165 topic_id: 22322 reply_id: 106233[/import]