[Resolved] Vungle: ads.isAdAvailable() always returns false (iOS)

Solar2D Monetization (in-app purchases, ads, etc.)
#1

I’ve used Vungle ads successfully in three game apps I’ve released so far.   However, with my latest project, I am unable to display any Vungle ads.

What happens is that ads.isAdAvailable() always returns false.

When I ignore the availability issue and try showing the ads anyway, I get:

event.phase = nil

event.response = Ad not available

event.provider = vungle

event.type = adStart

event.isError = true

I’m using daily build 2014.2282 at the moment.

If anyone has Vungle ads implemented successfully using daily build 2014.2282, please let me know.  I want to confirm it’s my app specific issue (perhaps my Vungle dashboard setup issue) and nothing to do with plugin or daily build.

Naomi

#2

Hi Naomi, 

This may be something to do with Vungle/your dash setup. If you ping us at tech-support@vungle.com, we can look into it further!

Cheers, 

Jordyn 

Tech Support Engineer

Vungle

#3

Thank you, Jordyn.  

Yes, I just got response, and indeed, it’s about using a wrong appID.  With my previous apps, the appID strings were rather long and complex, quite different from Apple App ID, but now it appears the appID assigned to the app is the same as the Apple App ID.

Thanks again.

Naomi

#4

Hi Naomi, 

This may be something to do with Vungle/your dash setup. If you ping us at tech-support@vungle.com, we can look into it further!

Cheers, 

Jordyn 

Tech Support Engineer

Vungle

#5

Thank you, Jordyn.  

Yes, I just got response, and indeed, it’s about using a wrong appID.  With my previous apps, the appID strings were rather long and complex, quite different from Apple App ID, but now it appears the appID assigned to the app is the same as the Apple App ID.

Thanks again.

Naomi