“Runtime error attempt to use a closed file”

Solar2D iOS
#1

I just got the message from a player when he is trying to start a game he has for some years (but probably the updated new one from a month ago) he gets this message: “Runtime error attempt to use a closed file” even after deleting and reinstalling the game.

Any idea what can cause this? The game has worked fine in the tests and there were no complaints for weeks and everything seemed fine.

Any help welcome!

#2

 Model numbers might give you some insights, do you know what device / OS version number tis being used?

Can you describe the basic functionality of the game?

#3

The iOS Version should be 10.0.3 and it is an older iPad

But it looks like this has to do with a file which was opened, then closed and then something is trying to open it again, right?

Is this causing an error? Shouldn’t the file still be available after it is closed?

#4

I wonder if there could be some corrupted files on the old iPad?  So far that is only person who has complained about it, right?

#5

That’s right!