Scrollview issue when app loses focus.

Specially when the maskfile property is used.

If you use the maskfile and the app loses focus (i.e use take a phone call) on returning to the app everything around the masked area goes black…
anyway for me to fix this?

This is the code in its simplest terms…

[code]
local widget = require “widget”
local testImage =display.newImage(“bgimage.jpg”)
local scrollView = widget.newScrollView{
width = 256,
height = 320,
hideBackground = true,
scrollWidth = 768,
scrollHeight = 1024,
maskFile=“mask.png”,
listener = scrollViewListener
}

local myObject = display.newImage(“itemtoSroll.png” )
scrollView:insert( myObject )
[/code] [import]uid: 102413 topic_id: 25396 reply_id: 325396[/import]

Hey there,

Can you please submit a zip file showing the bug so that we can run it? You can do so using the bug report link in the top right.

This way it is added to the bug base and can be looked into and addressed.

Thanks,
Peach :slight_smile: [import]uid: 52491 topic_id: 25396 reply_id: 102649[/import]

Hey Peach,
Ive submitted it but when I look for it I can not see it anywhere
Fogbugz
http://bugs.anscamobile.com/default.asp

Its case was #13759 when I look it up I get no case found.

Should I resubmit?
Important fix for me this one. I caunt get my app on amazon other wise.
Thanks
Aidan
[import]uid: 102413 topic_id: 25396 reply_id: 102877[/import]

Hey Aidan,

I’ve just looked it up and your bug is there, despite the fact you are getting that message. (Sorry about that.)

It has already been assigned for someone to have a look at so hopefully we can make some progress on it very soon.

Peach :slight_smile: [import]uid: 52491 topic_id: 25396 reply_id: 102908[/import]

Cracking!
Thanks for going out your way a bit their for me!
Appreciated.
Is their anyway of knowing when the fix is in a new release? [import]uid: 102413 topic_id: 25396 reply_id: 102950[/import]

No worries :slight_smile:

I believe someone should actually respond to your email when there is a fix, or if there are any additional questions for you about the problem.

You will also see in the notes for each daily build that the cases fixed are mentioned there too. [import]uid: 52491 topic_id: 25396 reply_id: 103024[/import]