simulator Crash on open

The simulator crashes when opening any project even in compatibility mode and running as administrator

I’m using Windows 7 ultimade

I appreciate the attention

What version of Corona SDK are you using?

Are  your video drivers capable of OpenGL 2.0?  Please make sure your video drivers are up to date. 

Thanks

Rob

My version of OpenGL is 1.5 already tried to update the intel site but it says already updated this What do I do?

Without knowing more about your setup, if you’re a desktop, perhaps an upgrade to the video card is in order.  Perhaps you can contact the card maker’s support and see if they have an updated driver that you can’t find or they can offer support on upgrading it.

Corona SDK starting with public build 2076 requires support for OpenGL 2.0 or later.

Rob

My motherboard’s onboard

processor

Model: Pentium ® Dual-Core CPU E5500@2.80GHz

Speed: 2.79 GHz

Cores: 2

Ram

Capacity: 2 GB

video

Model: Intel ® G33/G31 Express Chipset Family

Chipset: Intel ® GMA 3100

Memory: 256 MB

DirectX

Installed version: 11.0

Direct3D: Yes

my teacher encountered the same problem but it appeared the desktop Feedback asking openGL 2.0 so he installed Visual Studio and worked on my Desktop but not obtain the same result.
 

there’s nothing more I can do to be able to study Corona ?

I do not understand why I can use Unity 3D graphics engine but not the corona process that appears to ask for less from my computer  :frowning:

I appreciate the patience with me  :slight_smile:

This might be the right page for your video card:  http://www.intel.com/p/en_US/support/highlights/graphics/g33

You can also follow these instructions and email the resulting text file with the above information  about your computer to support@coronalabs.com

Glew is an extension wrangler for opengl and is capable of providing system/graphics information.

Customers can run the glew utility and send us the log file that is generated to help us determine their hardware support.

  1. Download the glew Binaries for Windows 32-bit and 64-bit OS

  2. Extract the zip folder and in the extracted folder navigate to bin/Win32 for Win32 systems or, bin/x64 for 64-bit OS’s.

http://glew.sourceforge.net/

Direct Link to sourceforge:

http://sourceforge.net/projects/glew/files/glew/1.10.0/glew-1.10.0-win32.zip/download

  1. Run the utility glewinfo.exe, this will generate the file glewinfo.txt.

  2. Send the glewinfo.txt to Corona Labs, support@coronalabs.com

Okay thanks for the help Rob Miracle

 I’ll get my answer by email or through this post?

You should get some email acknowledgement that we received it.  We are collecting as many of these as we can so the engineers can look to see if there is some commonality among chipsets that might be the issue, or some other problem that we can fix, and if so, we will roll the fix out first into a daily build and then eventually into a public build.

If it’s something we fix with this way, we may only notify people of this fix through release notes.  If it’s something specific to you, hopefully the answer will come through email.

Rob

Thanks you very much for the help Rob

Rob please help me solve the problem. Projects created in an earlier version of Corona do not want to open in the simulator version 3.0, gives an error - cd93adfa7c21.png

6691c7ddc3e0.png

@alexey2, this error is not related to what this forum thread is talking about.  You have an error with Director.  Please create a new thread in the Director sub-forum so that we do not hijack this thread.

Thanks

Rob

Ok

Rob I downloaded the new version publishes the corona but the problem keeps happening
if I open a project it crashes :frowning:

You either have a serious coding error or it could be that a file the simulator is trying to access is corrupted.
I had this happen to me recently, every time I would go to run the simulator it would just crash. I figured out the problem was a corrupt LevelHelper file and once I created a new file everything worked fine.

-Saer

Can you try opening one of our sample projects like Hello World?

Can you post what it says in the command window?

Thanks

Rob

erro.png

I tried all wheel designs plus they all catch
This is the window

My drives are all updated

That dialog box says your machine’s OpenGL is 1.4.  You have to have OpenGL 2.0.  If this is a desktop, you could get a new graphics card if you can’t find newer drivers for your existing card.  Corona Lab’s can’t really provide you device support for your individual computer.  I would recommend searching google, looking you your card maker and contacting their support to find more modern OpenGL drivers.

Ok Rob I will try this out thanks for the help

What version of Corona SDK are you using?

Are  your video drivers capable of OpenGL 2.0?  Please make sure your video drivers are up to date. 

Thanks

Rob

My version of OpenGL is 1.5 already tried to update the intel site but it says already updated this What do I do?