Hey guys,
What`s happening with Analytics?!
All the stats for my apps went to 0 (zero) users suddenly!
It was running nicely until yesterday.
Hope to listen from you.
Thanks,
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 324372[/import]
We are seeing the same thing :/… [import]uid: 66859 topic_id: 24372 reply_id: 98458[/import]
Same thing here… on the analytics of my apps I’m seeing a drop in the last 3 days on both users and sessions (with today showing a zero)…
[import]uid: 9158 topic_id: 24372 reply_id: 98475[/import]
Hey guys, will see what I can find out about this. [import]uid: 52491 topic_id: 24372 reply_id: 98482[/import]
Yes, noticed the same. It stopped working about 36 hours ago. [import]uid: 118947 topic_id: 24372 reply_id: 98537[/import]
OMG guys,
By one side it`s not only here for me so BUT would Ansca get my data yet for these 2 past days (as it did start to go down and so I have no data about these days) and worse is that now everything is ZERO! o.O
Thanks,
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 98615[/import]
Looking into it
c
[import]uid: 24 topic_id: 24372 reply_id: 98620[/import]
Yo penso que se pasó algún “tilt” con los servidores de Ansca solo y que vá a volver a normalidad, pero hasta ahora no puedo veir los graficos en Launchpad subiendo novamente, por eso pregunté aquí novamente.
Muchas Gracias por su atención personal como siempre!
Saludos,
Rodrigo.
[import]uid: 89165 topic_id: 24372 reply_id: 98622[/import]
Things should start to repopulate shortly. Our stats processing server took a bit of a nap, and managed to not set off any of my availability alerts! I’m in the process of adding some new checks so this doesn’t happen in the future.
Sorry for the screw up. [import]uid: 3 topic_id: 24372 reply_id: 98629[/import]
@Seanh, Carlos, Ansca Team: Thank you very much for doing so.
Regards,
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 98631[/import]
Thanks a lot! It appears that there wasn’t even a data loss (at least from what i can tell), I can now see the the graph from the last 48 hours again.
[import]uid: 118947 topic_id: 24372 reply_id: 98649[/import]
I can confirm that @wunderwuzzi as well!
It did not lost any data from my stats as well. 
WOW, just awesome support as usual.
Thanks Team!
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 98654[/import]
No problem, glad I could help.
The data collection side of analytics is fairly robust. This issue only effected data processing, so there shouldn’t be any data loss. [import]uid: 3 topic_id: 24372 reply_id: 98677[/import]
Yes @seanh, You`re right!
I did not have any loss on my stats data.
PS: The data collection side of analytics is fairly robust. I believe that all Ansca Mobile is very robust as well. Cheers!
Thanks,
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 98678[/import]
Please @Seanh , have a look at the Ansca Launchpad Analytics server again because looks like it has stopped working again on 04/14.
Thanks,
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 101139[/import]
Same here. No stats for the past 2 days. [import]uid: 31262 topic_id: 24372 reply_id: 101165[/import]
Hey guys,
Will pass this along - thanks for posting.
Peach [import]uid: 52491 topic_id: 24372 reply_id: 101182[/import]
Thanks Peach.
Looks like it has started working again BUT only since day 04/15 and so my graphs/stats is not showing any data for that day.
PS: On my Apple reports that day (04/14) was one record on downlads for me btw and Launchpad isn`t showing those. :[
Rodrigo. [import]uid: 89165 topic_id: 24372 reply_id: 101279[/import]