Stuck in Authorizing Limbo - please help

Solar2D Daily Builds and Public Releases
#1

Please can someone look into this and reset my account? My week started with
a hard drive crash, I got a new machine and I have a client deliverable
tomorrow. I have rebuilt my development environment and I am back in
business except for the fact that I can’t De-Authorize my previous machine
because it does not exist anymore so I am stuck in limbo with Corona
authorization. Can someone please reset my account so I can authorize this
new machine and I can get back to building again? Very frustrating and I am
running out of time, please advise…

Submitted case 6126 over 24 hours ago, I just need to get back to where I can authorize this new machine.

Thanks
–Croisened [import]uid: 48203 topic_id: 11049 reply_id: 311049[/import]

#2

I think there are problems with the deauthorization process. I paid for the license yesterday and tried to deathorize my Windows PC, but no way.
No proper solution from support yet, so I’m in limbo too…
Hopefully we’ll get there soon :wink: [import]uid: 49842 topic_id: 11049 reply_id: 40202[/import]

#3

both of you are now deauthized

c. [import]uid: 24 topic_id: 11049 reply_id: 40204[/import]

#4

Thank you so much Carlos, I’m back and recovered in the nick of time. Long night and presentation in the morning for a client, wish me luck! CRAZY WEEK

–croisened [import]uid: 48203 topic_id: 11049 reply_id: 40219[/import]

#5

Hi Carlos,

Can you please help me?
I had an indie subscription for iOS.
Yesterday, I bought a separate indie subscription for Android. I de-authorize my mac and the re-authorize but still it is only the iOS that was authorized and not the Android subscription.

Thanks,

Arnel [import]uid: 71789 topic_id: 11049 reply_id: 53127[/import]