tgkill+12

Solar2D Android

fkilius December 5, 2018, 7:46pm #1

Hello, last days I`ve released a new version of my app and I start to see a lot of crashes in play developer console. I cant reproduce this crash on my device and also cannot identify if the problem is in my code or in corona SDK with the information provided in the google developer console. Here is all the info that i got, can anyone help me?

In case that the problem is in my code, Is there any way to see the stack trace and know wich lua file is the problem?

Thank you

#00 pc 000000000004b510 /system/lib/libc.so (tgkill+12)

#01 pc 000000000001a443 /system/lib/libc.so (abort+54)

#02 pc 00000000003381bf /system/lib/libart.so (_ZN3art7Runtime5AbortEPKc+230)

#03 pc 000000000033884f /system/lib/libart.so (_ZN3art7Runtime7AborterEPKc+10)

#04 pc 00000000003ef92d /system/lib/libart.so (_ZN7android4base10LogMessageD1Ev+456)

#05 pc 0000000000359981 /system/lib/libart.so (_ZNK3art6Thread24AssertNoPendingExceptionEv+844)

#06 pc 00000000000eb791 /system/lib/libart.so (_ZN3art11ClassLinker9FindClassEPNS_6ThreadEPKcNS_6HandleINS_6mirror11ClassLoaderEEE+28)

#07 pc 000000000025be77 /system/lib/libart.so (_ZN3art3JNI9FindClassEP7_JNIEnvPKc+1078)

#08 pc 0000000000031cd4 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#09 pc 000000000008da84 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#10 pc 000000000008d91c /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#11 pc 000000000008e0d4 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#12 pc 000000000008d91c /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#13 pc 0000000000082524 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#14 pc 00000000000b40c4 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#15 pc 000000000014bb04 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#16 pc 000000000014e3a8 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#17 pc 00000000000b4e0c /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#18 pc 0000000000141494 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#19 pc 000000000008d764 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#20 pc 00000000000855bf /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/oat/arm/base.odex

#00 pc 000000000004b510 /system/lib/libc.so (tgkill+12)

#01 pc 000000000001a443 /system/lib/libc.so (abort+54)

#02 pc 00000000003381bf /system/lib/libart.so (_ZN3art7Runtime5AbortEPKc+230)

#03 pc 000000000033884f /system/lib/libart.so (_ZN3art7Runtime7AborterEPKc+10)

#04 pc 00000000003ef92d /system/lib/libart.so (_ZN7android4base10LogMessageD1Ev+456)

#05 pc 0000000000359981 /system/lib/libart.so (_ZNK3art6Thread24AssertNoPendingExceptionEv+844)

#06 pc 00000000000eb791 /system/lib/libart.so (_ZN3art11ClassLinker9FindClassEPNS_6ThreadEPKcNS_6HandleINS_6mirror11ClassLoaderEEE+28)

#07 pc 000000000025be77 /system/lib/libart.so (_ZN3art3JNI9FindClassEP7_JNIEnvPKc+1078)

#08 pc 0000000000031cd4 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#09 pc 000000000008da84 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#10 pc 000000000008d91c /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#11 pc 000000000008e0d4 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#12 pc 000000000008d91c /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#13 pc 0000000000082524 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#14 pc 00000000000b40c4 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#15 pc 000000000014bb04 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#16 pc 000000000014e3a8 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#17 pc 00000000000b4e0c /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#18 pc 0000000000141494 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#19 pc 000000000008d764 /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/lib/arm/libcorona.so

#20 pc 00000000000855bf /data/app/com.blackbean.tinypuzzle-k831JhvbqL-p9BxZxPdfbw==/oat/arm/base.odex

rob December 5, 2018, 10:37pm #2

Can you provide us with the version number of Corona you’re using (please don’t say “The Latest”, but actually get the number from the “About Corona” menu link or from the welcome window)?

Are you building on macOS or Windows?

fkilius December 6, 2018, 11:17am #3

Hello Rob, im using the version 2018.3443 and building on Windows 10 laptop.

Regars

vlads December 6, 2018, 4:26pm #4

It is hard to tell what is going on from the traceback, it seems that image decoding is faulting for some reason. Crash happens when native corona library tries to locate and decode image using java call, and it fails to find a java call for mysterious reasons. It should not happen.

What images are you using? Is it possible you’re using downloaded images or something like that?
Are there particular devices/manufacturers/android versions associated with the crash?
You say “a lot of crashes” but how many is that, in percents, not absolute numbers.

fkilius December 6, 2018, 5:21pm #5

Hello Vlads, here are my responses:

1-I’m using png images, the same images in all devices. All images was created by our design team and they are included in the apk file, we do not download any image.

2-There is no particular devices. See attachments.

3-In percentage it represents about 329% more crashes than previous version. See the attachments.

Is there any way to catch this exceptions and log in somewere the stacktrace to indentify the problem?

Thanks for your help.

Best regards

This is the errors trend:

This is the device list of one instance of the crash:

fkilius December 7, 2018, 5:53pm #6

Hello again, any update? Is there anything that I can do to resolve the issue?

We are loosing positions on play store because this errors.

Thanks

vlads December 7, 2018, 6:25pm #7

Unfortunately it’s not much to go with: I decoded stack-trace and it does not point to any reasonable error. All I see is that decoder attempts to decode “.png” file. Actually, it crashes when it tries to locate it inside APK achieve. Thing is, this operation is done with every sprite you load in every android game, and directly related code wasn’t changed forever (like last 3-4 years or so). I would love to help, but I am at loss - I don’t see how this can be happening and I don’t have a way to reproduce the bug. I really want to help, but I don’t know how…

What changed on November 29, so you started to get crashes? Did you move to new version of Corona? Which was previous version? Is it possible to use that one?

fkilius December 7, 2018, 6:53pm #8

On november 25 we released a new version of the app. It is built under the new version of Corona (2018.3443) and also including a new mini game in the app.

So i’m not sure if the problem is caused by the corona sdk upgrade or some image in the new game.

Did you recomend that I downgrade to the previous version of corona SDK to see the if the error persists?

Is there any way to catch the exception to identify the lua file or the image name to see this particular element?

Regads

rob December 7, 2018, 8:01pm #9

You could put something in build.settings to prevent us from stripping debugging information. See:

http://docs.coronalabs.com/guide/distribution/advancedSettings/index.html#build-control

Generally, you don’t want to change multiple things when tracking down a problem like this. But dropping back to the previous version of Corona that you built with would be a logical step.

Rob

vlads December 8, 2018, 12:13pm #10

Rob, it seems like crash happens when Corona loads textures, which happens between frames, not in direct response to Lua code. Crash there should not happen, unless something goes really odd (which unfortunately the case here).

What version of Corona your previous release uses? If it’s older than 2018.3326 I would recommend to roll back Corona version to see if it would help. Note, that Google Play console has latency of few days when crashes are fixed.

fkilius December 9, 2018, 6:50pm #11

Hey guys, we downgraded to the previous version of corona sdk (2018.3350) and released a new version with the flag neverStripDebugInfo = true

The problem still there, here is some of the crashes reported in play developer console.

Any clue?

Thanks!

pid: 0, tid: 0 >>> com.blackbean.tinypuzzle <<< backtrace:

#00 pc 000000000004b3ac /system/lib/libc.so (tgkill+12)

#01 pc 000000000001a473 /system/lib/libc.so (abort+54)

#02 pc 000000000033a8bb /system/lib/libart.so (_ZN3art7Runtime5AbortEPKc+370)

#03 pc 000000000033aeb3 /system/lib/libart.so (_ZN3art7Runtime7AborterEPKc+10)

#04 pc 00000000003f3419 /system/lib/libart.so (_ZN7android4base10LogMessageD1Ev+456)

#05 pc 000000000035d0a5 /system/lib/libart.so (_ZNK3art6Thread24AssertNoPendingExceptionEv+844)

#06 pc 00000000000eb961 /system/lib/libart.so (_ZN3art11ClassLinker9FindClassEPNS_6ThreadEPKcNS_6HandleINS_6mirror11ClassLoaderEEE+28)

#07 pc 000000000025cc97 /system/lib/libart.so (_ZN3art3JNI9FindClassEP7_JNIEnvPKc+1066)

#08 pc 0000000000031774 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/libcorona.so

#09 pc 00000000001068bc /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/libcorona.so

#10 pc 000000000000cc1c /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#11 pc 000000000000d01c /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#12 pc 000000000000c084 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#13 pc 000000000000c0e0 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#14 pc 000000000000c188 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#15 pc 000000000000ca6c /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#16 pc 000000000001ce30 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#17 pc 000000000000d068 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#18 pc 000000000000c374 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#19 pc 000000000000d1e0 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so

#20 pc 00000000000055b8 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/liblua.so (lua_pcall+88)

#21 pc 0000000000107070 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/libcorona.so

#22 pc 000000000009ade4 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/libcorona.so

#23 pc 0000000000141244 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/libcorona.so

#24 pc 000000000008d4f8 /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/lib/arm/libcorona.so

#25 pc 000000000008555f /data/app/com.blackbean.tinypuzzle–oDfUmsfX2-zwsN9zGpRwg==/oat/arm/base.odex

Another instance of the same error:

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** pid: 0, tid: 0 >>> com.blackbean.tinypuzzle <<< backtrace:

#00 pc 0000000000049c44 /system/lib/libc.so (tgkill+12)

#01 pc 00000000000473e3 /system/lib/libc.so (pthread_kill+34)

#02 pc 000000000001d535 /system/lib/libc.so (raise+10)

#03 pc 0000000000019081 /system/lib/libc.so (__libc_android_abort+34)

#04 pc 00000000000170e4 /system/lib/libc.so (abort+4)

#05 pc 0000000000319071 /system/lib/libart.so (_ZN3art7Runtime5AbortEv+252)

#06 pc 00000000000b4979 /system/lib/libart.so (_ZN3art10LogMessageD2Ev+864)

#07 pc 0000000000332623 /system/lib/libart.so (_ZNK3art6Thread24AssertNoPendingExceptionEv+602)

#08 pc 00000000000e4679 /system/lib/libart.so (_ZN3art11ClassLinker9FindClassEPNS_6ThreadEPKcNS_6HandleINS_6mirror11ClassLoaderEEE+28)

#09 pc 000000000026017f /system/lib/libart.so (_ZN3art3JNI9FindClassEP7_JNIEnvPKc+1878)

#10 pc 0000000000031774 /data/app/com.blackbean.tinypuzzle-1/lib/arm/libcorona.so

#11 pc 00000000001068bc /data/app/com.blackbean.tinypuzzle-1/lib/arm/libcorona.so

#12 pc 000000000000cc1c /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#13 pc 000000000000d01c /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#14 pc 000000000000c084 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#15 pc 000000000000c0e0 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#16 pc 000000000000c188 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#17 pc 000000000000ca6c /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#18 pc 000000000001ce30 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#19 pc 000000000000d068 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#20 pc 000000000000c374 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#21 pc 000000000000d1e0 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so

#22 pc 00000000000055b8 /data/app/com.blackbean.tinypuzzle-1/lib/arm/liblua.so (lua_pcall+88)

#23 pc 0000000000107070 /data/app/com.blackbean.tinypuzzle-1/lib/arm/libcorona.so

#24 pc 000000000009ade4 /data/app/com.blackbean.tinypuzzle-1/lib/arm/libcorona.so

#25 pc 0000000000141244 /data/app/com.blackbean.tinypuzzle-1/lib/arm/libcorona.so

#26 pc 000000000008d4f8 /data/app/com.blackbean.tinypuzzle-1/lib/arm/libcorona.so

#27 pc 00000000006581dd /data/app/com.blackbean.tinypuzzle-1/oat/arm/base.odex

fkilius December 11, 2018, 4:21pm #12

Hello again, have you checked my latest post? is there anything that point to the error?

Thanks

vlads December 11, 2018, 5:03pm #13

Yes, it points to the identical nondescript error as before. But since you reverted version of Corona it is plausible to assume crash is caused by some new introduced feature or plugins. What plugins are you using, and when was last non-crashy release of your game?

fkilius December 11, 2018, 5:14pm #14

Hello Vlads, we do not include any new plugin. Just a new mini-game. In that case how can i know wich image/file/whatever is causing the crash? is my first app in corona and it is a new world for me.

Thanks.

vlads December 11, 2018, 6:26pm #15

May be we updated some plugin you’re using. Please, can you use https://pastebin.com/ to share your build.settings?

Also, this is not a nice situation. Clearly, Corona should not crash in any circumstances. But I struggle to understand what is going on. Try to test changed parts of code etc.

fkilius December 11, 2018, 7:37pm #16

Hello, this is my build.settings https://pastebin.com/P1a0xSeQ

None of the excluded files are used in the new game that we released when the app start to carsh, in fact we do not change anything in this build.settings for this release.

We made an exahustive test on every device that we have, but unfortunelly we cannot reproduce the crash

Thanks!

vlads December 11, 2018, 8:08pm #17

Admob plugin was updated in late August so it shouldn’t be an issue.

You say you added a mini-game. Do you have ads around it? Try testing your mini-game, press “back” button, etc. It’s not much I can suggest at this point.

fkilius December 12, 2018, 12:16pm #18

This is the same error right?

pid: 0, tid: 0 >>> com.blackbean.tinypuzzle <<< backtrace:

#00 pc 000000000001a518 /system/lib/libc.so (abort+63)

#01 pc 0000000000365883 /system/lib/libart.so (art::Runtime::Abort(char const*)+402)

#02 pc 0000000000427117 /system/lib/libart.so (android::base::LogMessage::~LogMessage()+454)

#03 pc 0000000000387ead /system/lib/libart.so (art::AssertNoPendingException() const+832)

#04 pc 00000000000efc41 /system/lib/libart.so (art::ClassLinker::FindClass(art::Thread*, char const*, art::Handle<art::mirror::ClassLoader>)+28)

#05 pc 000000000028017f /system/lib/libart.so (art::JNI::FindClass(_JNIEnv*, char const*)+1310)

#06 pc 0000000000031774 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/libcorona.so

#07 pc 00000000001068bc /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/libcorona.so

#08 pc 000000000000cc1c /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#09 pc 000000000000d01c /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#10 pc 000000000000c084 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#11 pc 000000000000c0e0 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#12 pc 000000000000c188 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#13 pc 000000000000ca6c /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#14 pc 000000000001ce30 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#15 pc 000000000000d068 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#16 pc 000000000000c374 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#17 pc 000000000000d1e0 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so

#18 pc 00000000000055b8 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/liblua.so (lua_pcall+88)

#19 pc 0000000000107070 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/libcorona.so

#20 pc 000000000009ade4 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/libcorona.so

#21 pc 0000000000141244 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/libcorona.so

#22 pc 000000000008d4f8 /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/lib/arm/libcorona.so

#23 pc 000000000001c07f /data/app/com.blackbean.tinypuzzle-6R7cUnSSB60sIOZmxRYBQg==/oat/arm/base.odex

vlads December 12, 2018, 3:44pm #19

Yes, it is. May I ask to use pastebin to share crashlogs? It is hard to read like this.

fkilius December 12, 2018, 4:14pm #20

Sure Vlads, here are my top 4 crashes, as you can see we are experimenting a lot of crashes but all of them seems to be the same problem.

https://pastebin.com/SVptWFKh

https://pastebin.com/Tq5ZUh1d

https://pastebin.com/PxhcjLaW

https://pastebin.com/1gF7bp49