** UPDATE: Back again in 2015.2610; See updated post at bottom of page **
Hi. I recently started poking around with the HTML 5 build option again and I’m getting a bug during the build process.
First, I get a pop-up with this message: “Your subscription restricts HTML 5 builds to Trial Mode…”
Second, when I click OK, I eventually get a build error like this:
ERROR: An error occurred during build. The server returned the following message:
A device build error occurred on the server.
BuildID: 543748232365a
Error: Template not found.
Build Number: 2014.2459
Platform: web
Platform Version: 1.0
Template Type: basic
The thing is, my License is currently “Enterprise” on the website and Pro in the simulator. i.e. When I post to the forums, my badge says “Enterprise”, but when I run the simulator, it says “Pro Subscriber”.
Please note, I’m running the Windows Simulator version 2014.2459.
If an admin is reading this, can you please check my account settings to see if my license is goofed up?
If anyone else has any tips or tricks please let me know too.
Thanks!