Two other computers?

Hi everyone, I’ve just purchased corona sdk, but it gives me the following issue:

“You are already using this software on two other computers. Please deauthorize one of your other computers before logging in on this computer.”
Why? [import]uid: 27760 topic_id: 31415 reply_id: 331415[/import]

I don’t use another computer!!! [import]uid: 27760 topic_id: 31415 reply_id: 125573[/import]

Hi,

Just email them saying you want to deactivate all the computers on your account, and then it won’t give that to you anymore!

-Landon [import]uid: 111492 topic_id: 31415 reply_id: 125578[/import]

Sent, but how long do I have to wait?
[import]uid: 27760 topic_id: 31415 reply_id: 125605[/import]

I just deauth’d you - please reply to the email you got when you filed a support ticket to say this has been dealt with, else you’ll get deauth’d again :wink: [import]uid: 52491 topic_id: 31415 reply_id: 125680[/import]

I don’t use another computer!!! [import]uid: 27760 topic_id: 31415 reply_id: 125573[/import]

Hi,

Just email them saying you want to deactivate all the computers on your account, and then it won’t give that to you anymore!

-Landon [import]uid: 111492 topic_id: 31415 reply_id: 125578[/import]

Sent, but how long do I have to wait?
[import]uid: 27760 topic_id: 31415 reply_id: 125605[/import]

I just deauth’d you - please reply to the email you got when you filed a support ticket to say this has been dealt with, else you’ll get deauth’d again :wink: [import]uid: 52491 topic_id: 31415 reply_id: 125680[/import]

Hello Peach,

I am sorry for bringing this issue back, but I am having the same issue, where my computer is now asking me to login my info before I start using my Corona SDK, and then I get the “You are already using this software on two other computers…” message. The funny thing is, I DON’T have two computers. Is there anything I can do, on my end, to solve this? I have a few projects I need to build for clients.

Thanks [import]uid: 75258 topic_id: 31415 reply_id: 127375[/import]

Hello Peach,

I am sorry for bringing this issue back, but I am having the same issue, where my computer is now asking me to login my info before I start using my Corona SDK, and then I get the “You are already using this software on two other computers…” message. The funny thing is, I DON’T have two computers. Is there anything I can do, on my end, to solve this? I have a few projects I need to build for clients.

Thanks [import]uid: 75258 topic_id: 31415 reply_id: 127375[/import]

Hey Paulo-

Have just deauthed you. You may also want to go to users/library/preferences and delete files starting with com.anscamobile (normally up to three of them)… or they might start with com.coronalabs now, am unsure.

Let me know how you go.

Peach :slight_smile: [import]uid: 52491 topic_id: 31415 reply_id: 127622[/import]

Hey Paulo-

Have just deauthed you. You may also want to go to users/library/preferences and delete files starting with com.anscamobile (normally up to three of them)… or they might start with com.coronalabs now, am unsure.

Let me know how you go.

Peach :slight_smile: [import]uid: 52491 topic_id: 31415 reply_id: 127622[/import]

Hi,

I am also getting similar message. I had tried corona in past, but no longer using it. However when I tried to login in starter version (after getting information it via newsletter) then I got this same error. 

Can you please reset all attached computers from my ID.

Thanks

Hi @klodha,

Your accounts should now be reset. Please let me know if there are any other issues and I’ll investigate.

Thanks,

Brent Sorrentino

Hi,

I am also getting similar message. I had tried corona in past, but no longer using it. However when I tried to login in starter version (after getting information it via newsletter) then I got this same error. 

Can you please reset all attached computers from my ID.

Thanks

Hi @klodha,

Your accounts should now be reset. Please let me know if there are any other issues and I’ll investigate.

Thanks,

Brent Sorrentino

Hello, I got the same problem. Can someone help me? 

Hi @eduardo22i,

The accounts are de-authorized.

Best regards,

Brent

Hello, I got the same problem. Can someone help me?