Unable to login after reinstalling Corona - support call 2959

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#1

Hello

I and unable to login to Corona after reinstalling after a crash, i changed emails too but cant login.
please see call 2959.

Corona says it is already in use on other computers??? Can you clear all computers connected to my account please. [import]uid: 89946 topic_id: 17149 reply_id: 317149[/import]

#2

Hi there,

Can you please submit a support ticket? Someone will then be able to help you dauthorize. Link: http://developer.anscamobile.com/forms/support

Peach :slight_smile:

[import]uid: 52491 topic_id: 17149 reply_id: 64580[/import]

#3

I have but no reply or status on the call: http://developer.anscamobile.com/node/6257/submission/2959

Can an interface be added to the account screen to manage active computers? [import]uid: 89946 topic_id: 17149 reply_id: 64588[/import]

#4

I’m sorry to hear that - I will chase it up for you today.

Peach :slight_smile: [import]uid: 52491 topic_id: 17149 reply_id: 64934[/import]

#5

Hi neitafe,

I checked on support cases. Yours was #9133, and it was responded by our team on Oct 31st, our time. If you continue to have issues on deauthorizing/reauthorizing, please do a “reply” to the email from support, explaining what you’re seeing, etc.

Peach, cute icon!

Reiko.

[import]uid: 72850 topic_id: 17149 reply_id: 65134[/import]