Unable to purchase Particle Candy

Particle Candy / Text Candy
1

I have tried multiple times over the past few days to purchase Particle Candy - link - but it won’t work.
After filling out all my account information, on the PayPal payment page, and then clicking the ‘Continue’ button, it just sits there…? I don’t get a confirmation email or anything.

Is there another way I can purchase Particle Candy online?

2

How about sending support request to x-pressive.com 

http://x-pressive.com/about.html

I’d like to to know if it’s a temporary glitch or… ?

Naomi

3

I did email them about this issue, but I’ve yet to receive a reply. :\

4

Give it a bit of time, I think they’re located in Germany, and maybe you e-mailed on the weekend. I’ve always had very prompt response times from the X-Pressive team. :slight_smile:

Brent

5

lol Yeah, I can be impatient. :wink:

I got a response last night and they said it’s probably an issue on PayPal’s end. I emailed Paypal and I will let you all know what I find out.

6

Well I’ve given PayPal more than enough time in my opinion, so I’m going to have to give 'em a call and get this taken care of.
At least I know it’s not an issue with X-Pressive.

7

How about sending support request to x-pressive.com 

http://x-pressive.com/about.html

I’d like to to know if it’s a temporary glitch or… ?

Naomi

8

I did email them about this issue, but I’ve yet to receive a reply. :\

9

Give it a bit of time, I think they’re located in Germany, and maybe you e-mailed on the weekend. I’ve always had very prompt response times from the X-Pressive team. :slight_smile:

Brent

10

lol Yeah, I can be impatient. :wink:

I got a response last night and they said it’s probably an issue on PayPal’s end. I emailed Paypal and I will let you all know what I find out.

11

Well I’ve given PayPal more than enough time in my opinion, so I’m going to have to give 'em a call and get this taken care of.
At least I know it’s not an issue with X-Pressive.