Unable to verify purchase on Mac

Getting Started Newbie Questions
#1

Hi I installed a trial version of Corona on my OSX some time ago. Then I bought the Pro version and was able to activate it on my Windows system and have been coding on Windows since.

Today I tried to run Corona 706 on my Mac, it says my trial has expired. I clicked on verify purchase, but unlike Windows, there’s no login box appearing for me to type in my password or anything. It just blindly tried to connect to a server to verify my purchase then told me that my product is registered as a trial account and kicks me out.

Would appreciate if someone can help me with this. I have work to do. [import]uid: 108204 topic_id: 19175 reply_id: 319175[/import]

#2

Deauthorize if you can, quit then go to /users/library/preferences and delete up to three files in there that start with com.anscamobile.

Then relaunch and try to authorize.

Let me know if that sorts it :slight_smile:

Peach [import]uid: 52491 topic_id: 19175 reply_id: 74129[/import]

#3

It works now. Thanks. [import]uid: 108204 topic_id: 19175 reply_id: 74137[/import]

#4

Excellent! No worries at all :slight_smile: [import]uid: 52491 topic_id: 19175 reply_id: 74159[/import]

#5

Hi peach, I’ve got a new problem. I had a computer that was wiped before I knew about this deauthorizing procedure so I am now bound to one computer. Could you help me deauthorize all my computers for this account?

Thanks. [import]uid: 108204 topic_id: 19175 reply_id: 74630[/import]

#6

Hey again,

That is not my department, however if you use this form; http://developer.anscamobile.com/forms/support someone will be able to sort that out for you.

Peach :slight_smile: [import]uid: 52491 topic_id: 19175 reply_id: 74646[/import]