hello everybody,
I have a problem with my android licence.
I reinstalled corona and when I want to build my game corona says:
“Your subscription restricts device on android builds to trial mode. Upgrade your subscription to get access to priority device builds.”
The problem that’s I’m a subscriber, I paid my android licence but when I click on the “verify purchase” button, that doens’t work.
What’s wrong?
Good day, Matou87. [import]uid: 70621 topic_id: 22297 reply_id: 322297[/import]
Try this deactivate Corona SDK uninstall restart computer download a fresh copy reinstall that should fix it up… [import]uid: 90369 topic_id: 22297 reply_id: 88966[/import]
If the above doesn’t work then can you please use this form to contact support; http://developer.anscamobile.com/forms/support
Thanks,
Peach 
[import]uid: 52491 topic_id: 22297 reply_id: 89015[/import]
Hello,
@TH3ORY: It didn’t work.
@peach pellen: I’ve already contacted support.
Thank you both.
Good day.
Matou87. [import]uid: 70621 topic_id: 22297 reply_id: 89285[/import]
@matou87 Have you recently changed email ?? i mean signed up with one then purchased with another email ?? as there is a bug if that is the case use your first email adress [import]uid: 90369 topic_id: 22297 reply_id: 89324[/import]
I didn’t change my email address. It’s a known bug when you purchase two licence with only one account.
I hope support team will fix this “ugly known bug” as soon as possible.
Good day,
Matou87. [import]uid: 70621 topic_id: 22297 reply_id: 89599[/import]
Fixed.
Thanks Carlos.
Sincerely,
Matou87. [import]uid: 70621 topic_id: 22297 reply_id: 90268[/import]
I’m still experiencing this issue. Tried both with the latest stable release and with the last daily build http://developer.anscamobile.com/sites/default/files/corona/2012.760/CoronaSDK-2012.760.dmg .
At first it shows me the “Upgrade today” window, I click “Verify purchase”, it successfully verifies, but when I try to select a keystore, it again asks to verify the purchase.
What am I doing wrong?
[import]uid: 114335 topic_id: 22297 reply_id: 91332[/import]
Hello keven.thibeault,
I think you have the same issue I’ve had. It’s a bug with your licence and your account.
Try to desactivate corona and uninstall it. Then reinstall corona and enter your address mail and your password.
If it’s doesn’t work, contact support:
http://developer.anscamobile.com/forms/support
Matou87.
ps: I’m not sure about my english (I’ve had), sorry. lol! [import]uid: 70621 topic_id: 22297 reply_id: 91342[/import]
Matou is correct in his advice, please try that and if it fails use the support form.
@Matou - your English is just fine [import]uid: 52491 topic_id: 22297 reply_id: 91400[/import]
Thank you for your help! But how do I correctly uninstall Corona from Mac OSX? As for now, I performed the following steps:
The result is the same - I can not build for Android.
[import]uid: 114335 topic_id: 22297 reply_id: 91467[/import]
There’s one other step to that to be safe;
Go to users/library/preferences and delete up to three files in there that start with com.anscamobile - do that before step 4. above.
If that still doesn’t work then please use the support form.
Peach [import]uid: 52491 topic_id: 22297 reply_id: 91653[/import]
We are having a similar issue.
We bought the Android licence in December 2011. Today we have bought the iOS license for Corona SDK.
Everything worked fine, till today. Now I get the message:
“Your subscription restricts device builds on Android to Trial mode. Upgrade your subscription to het access to priority device builds.”
Tried the “Verify” button. Tried to deauthorize an reauthorize the Corona SDK. Nothing works.
I have submitted the support form. Please fix this. Right now we can’t test or update our apps. [import]uid: 101722 topic_id: 22297 reply_id: 96906[/import]