Verify purchase when using free version

Solar2D General Questions/Discussion
#1

In mid-May I downloaded what was listed as the most recent daily build. I am using the free version for now as I am not ready to move up to the enterprise version. 

I have been using Corona for development since 2014, downloading daily builds etc. With this most resent update which was long overdue I am receiving a notice about my purchase. To review or pay, there is a daily countdown for the expiration time.

As I am using the free version and there are no purchases on my profile I am wondering why I am receiving this message. I have attempted to contact Corona support over a week ago and no response. Is this something I can ignore or is this something I actually need to address with Corona?

#2

** UPDATED AFTER ROB POSTED** 

That is a legacy issue I’m pretty sure.

First,

  • De-authorize
  • Re-authorize

See if this fixes the issue…

If not …

  • De-authorize
  • Uninstall
  • Reboot
  • Install latest daily or public build.
  • Re-authorize

Should be fine from here.

#3

Do you have the case ID where you reported this to Support? 

Before you go through all of Ed’s steps (which you may need to do), I would start with doing a Preferences->Deauthroize and Quit and try logging in again.  I believe that’s what he meant by unregistering the simulator.

Rob

#4

well apparently I did not submit the question correctly as I have no email showing receipt or a incident number. so I will follow the steps suggested. if these do not work I will make another entry to this thread.

Thanks

#5

think I found the problem… I am trying to develope on both my desktop and my laptop. The deauthorization  step says that to use corona on another device I need to deauthorize on the current one

#6

I  would deauthorize and quit on all devices. And try logging both of them back in.

Rob

#7

** UPDATED AFTER ROB POSTED** 

That is a legacy issue I’m pretty sure.

First,

  • De-authorize
  • Re-authorize

See if this fixes the issue…

If not …

  • De-authorize
  • Uninstall
  • Reboot
  • Install latest daily or public build.
  • Re-authorize

Should be fine from here.

#8

Do you have the case ID where you reported this to Support? 

Before you go through all of Ed’s steps (which you may need to do), I would start with doing a Preferences->Deauthroize and Quit and try logging in again.  I believe that’s what he meant by unregistering the simulator.

Rob

#9

well apparently I did not submit the question correctly as I have no email showing receipt or a incident number. so I will follow the steps suggested. if these do not work I will make another entry to this thread.

Thanks

#10

think I found the problem… I am trying to develope on both my desktop and my laptop. The deauthorization  step says that to use corona on another device I need to deauthorize on the current one

#11

I  would deauthorize and quit on all devices. And try logging both of them back in.

Rob