Vungle allowing user to stop video ad (iOS)

Vungle
#1

I have added Vungle to my corona app (iOS). The user can view a video and get an extra life in the game if he watches a video.

Recently I noticed that I get ads where the user can exit the video. In the Vungle Dashboard I have checked the option that should not allow the user to do this.

This is how my dashboard looks like

Some of the videos I receive can be closed by the user

I call the like this ads.show(“interstitial”)

I have also tried using  ads.show( “incentivized” )

How can I ensure that the user are not allowed to exit the video ad.

#2

Hi arntmoberg,

Thanks for using Vungle. Some of our campaigns have close button in them, which override your dashboard settings. Unfortunately this is how some of our campaigns work. Sorry for the confusion. 

Thanks,

Anna

#3

Hi arntmoberg,

Thanks for using Vungle. Some of our campaigns have close button in them, which override your dashboard settings. Unfortunately this is how some of our campaigns work. Sorry for the confusion. 

Thanks,

Anna