Can someone from Vungle please let us know what is going on? We really need to publish an update on Android ASAP and with no Vungle plugin we could be losing a good source of our revenue.
It’s starting to feel like the silence is indicative of “we have no idea what’s happening”. The last we heard was that a fix had been pushed last Thursday, but there seems to be no evidence of that.
Hi everyone,
So sorry about this issue – those of you with the daily build should have been able to update. Your code should match this:
For everyone else – if you do not have the daily build, you need to remove the google services from the plugin section of your build.settings.
Please feel free to email me at sofie.singer@vungle.com or our tech support team directly at tech-support@vungle.com directly with any further questions.
Thank you all for your patience!
Cheers,
Sofie
Hello Sofie,
Thank you!
I can confirm that app doesn’t crash with daily build 2374, but build.settings file has to be modified:
["CoronaProvider.ads.vungle"] = { publisherId = "com.vungle", }, -- Add Google Play Services ["plugin.google.play.services"] = { publisherId = "com.coronalabs" },
If Google Play Services plugin is not there, then app will still crash.
Sofie, can you elaborate on why do we need to add this additional dependency?
I can confirm that the plugin is working for me on Android now.
The reason it didn’t work when I updated my daily build is because nobody thought it necessary to tell us we needed to add the google play plugin to build.settings.
Hi there,
Apologies for any confusion – we will be updating our documentation very soon.
Thanks for your patience!
Cheers,
Sofie
Hello there!
I really badly need to use vungle as I have a load of users. When will the next build be released to fix this problem as I just bought the basic package, I need vungle!
haha
Many Thanks,
James
Hi James,
I’m Sofie, the Community Manager over here at Vungle. So sorry about this! Can you please email us at tech-support@vungle.com and we’ll be happy to help you out. Thank you so much for your patience! Please feel free to email me directly at sofie.singer@vungle.com with any questions in the future.
Cheers,
Sofie
Hello there!
I really badly need to use vungle as I have a load of users. When will the next build be released to fix this problem as I just bought the basic package, I need vungle!
haha
Many Thanks,
James
Hi James,
I’m Sofie, the Community Manager over here at Vungle. So sorry about this! Can you please email us at tech-support@vungle.com and we’ll be happy to help you out. Thank you so much for your patience! Please feel free to email me directly at sofie.singer@vungle.com with any questions in the future.
Cheers,
Sofie