So you have users reporting the problem? Can you not reproduce this in the Xcode simulator? Can you build a test build and have your testers produce it?
Rob
I have recently has an issue with a snapshot canvas not displaying. I initially believed it was happening because of the latest ios8, however after installing ios8.1 on my iPad2 the snapshot in my game worked fine. Users using ios6/7 have no issues with the snapshots in my game so I’m wondering if only 64bit devices are somehow having issues with display.newSnapshot (canvas set to discard), people using 64bit devices with ios7 had no issues with snapshot in my game but now with the latest ios8 they feedback that the snapshot canvas image isn’t showing up.
Can you produce a sample app that has this issue and file a bug report so the engineers can see what’s happening? Make sure to include a build.settings, config.lua and all necessary assets.
Thanks
Rob
Hi Rob, the problem is that I can’t replicate the issue on my iPhone 4 or ipad2 using any of the ios6/7/8 versions, it works fine for me on all those iOS versions and devices. So it’s hard to figure out exactly what is causing the canvas snapshot image not to show up. Hence i’m wondering if it has to do specifically with retina display devices having new graphic features activated by ios8 ( only players with iPad 3, iPad Air and newest iPhone 5 are the ones giving feedback about this problem, which they didn’t have before updating to ios8). I will be buying an iPad Air to test it out and see if i can relocate the issue and then reply here.
So you have users reporting the problem? Can you not reproduce this in the Xcode simulator? Can you build a test build and have your testers produce it?
Rob