Analytics Are Down?

General (non-technical) Testing Forum for Moderators / Admins
#1

I’m only seeing a spinner on the Analytics page: https://developer.coronalabs.com/dashboard/reports

 

No data is loading there.  Is that expected right now?

 

Thanks

 

#2

marshman - we have taken analytics down for a few weeks for an overhaul. So yes, that is expected. Sorry about that - they will be up soon.

#3

Ok great, thanks for the quick reply David.

#4

I released my app a few weeks ago, will my data be lost for those weeks?

Thanks

#5

marshman - we have taken analytics down for a few weeks for an overhaul. So yes, that is expected. Sorry about that - they will be up soon.

#6

Ok great, thanks for the quick reply David.

#7

Is there an update on when analytics should be available?  It’s been quite a while now.  Might be worth changing the page so that we don’t go look at spinners…

#8

David - could we please get an update on when analytics will be live again?  Thank you.

#9

Agreed.  Generally you guys are great about communicating but it’s disheartening that two consecutive questions about this (in this thread on march 27 and march 29) either slipped through the cracks or were ignored.  Analytics are a fundamental tool for those of us trying to make a living at this.

#10

Also, I get that you’ve probably been busting your tails preparing for the new release.  But we pay for Corona and analytics are part of that package and forgive me if I’m wrong but we weren’t given much of a warning and haven’t received much of a status since they went down.

#11

Yes, you all have good points. We took them down without much warning and we haven’t communicated clearly when they are coming back. Guilty as charged. Seriously :slight_smile:

And I appreciate your reasonableness.

I don’t have an answer for you right now (not because someone at the company doesn’t know, but I’m not even in the office). I will say that the last couple of weeks have been a blur with everyone working super hard on the public release and the other things we announced today. But I will find out in the next day or so and get back to you.

David

#12

I released my app a few weeks ago, will my data be lost for those weeks?

Thanks

#13

Is there an update on when analytics should be available?  It’s been quite a while now.  Might be worth changing the page so that we don’t go look at spinners…

#14

David - I’m writing to check in on this.  Please let us know when you have an ETA and more details.  Thanks.

#15

Hey guys - we just discussed this. Analytics should be back by the end of this week.

#16

Thanks, David.  I appreciate the prompt response.

#17

Thanks David.  Will we retain our historical period?  Will we have data for this interim period?

[edit] I meant historical data not historical period [/edit]

#18

Hey David,

  How are things looking?  Also, if we’re not getting them tomorrow can you let us know re:the historical data and the interim period?  

Thanks

-Joe

#19

Tick, tick, tick - it’s Friday already here in Australia - any sign of Analytics?

#20

David - could we please get an update on when analytics will be live again?  Thank you.