When i go to the account info edit page, i can only edit my email address and password, my user name is just a title (<h2 class=“corona-page-title”>…</h2>).
Also, but less important, clicking on the link in your post redirect to the access-denied page.
I’ll let the web team know about this. It was working the other day. But it’s Christmas, I wouldn’t expect a response today, or potentially for a few days.
I think the confusion comes from the “Username” field. It shows you your current name in a larger font, then there are fields to update your username, email address and change your password. Changing the username felt odd, but it’s what you need to change.
Hi I had this trouble also. At step 4 (as shown above) I had a verify email link just above the save details button that I had to send off then after verification I could change my user name. I dont know if I verified before? I suppose not.
I had trouble with this also, I noticed a link to verify your email above the save button after step 3 as shown at the top post. After verification it unlocked being able to change your username.
Having trouble with it also. I think I can’t change the name because I didn’t receive the verification email.
The problem is, I won’t receive the verification email. And no, it’s not in my spam folder and I triple checked my address. I requested it four times now, no luck.