Corona Ads - working on some test devices.

Corona Marketplace Corona Ads
#21

Hi Rob,

I will follow up with ads AT coronalabs.com again.  I had already logged it with them prior to logging here as I read through all the posts in case it was solved and noticed you had recommended it.  Other than an initial reply haven’t had any response. (Case 5252107)

Starting to lose a little faith with the support team as they can’t even seem to be able to reprocess my Enterprise Subscription case.  Best response was it works for us, try a new browser… ??? (Case 46541)

I will persist but dealing with my favourite mobile company is getting more frustrating.  I know there are good people about (shoutout to Rob/Develephant/Charles) but it feels that with general interaction there is a layer of abstraction or apathy.

PB

#22

For your case 46541, I clicked the link and was taken to the right page. I’m in Firefox. What happens when you try and go to https://developer.coronalabs.com?

You should try it being logged in and then try it being logged out. There seems to be something involved with our single signon that’s extra sensitive to networking issues.

As for the ads thing, the email you sent last night came to me. It didn’t appear to come from ads @. I forwarded it on.  Corona Ads is a separate team than Corona SDK and its a new thing, and they’ve only been going for a few weeks. It’s going to take some time to iron out all the right communications interactions.

Rob

#23

Hi Rob,

When signed in, it take me to the “My Account” Page.  This shows that I have Corona Cards subscriptions till Feb-23-2017.

When not signed in it takes me to a please login page.

I know that I have a fairly “old” corona account but it works fine for everything else.

Can you just send me a link to the actual product purchase page (and not a checkout as that will only work if you have already put items into the card on your browser…)

Still waiting to hear from the ADs team.  As they say here “crickets…”

PB

#24

The problem with the checkout has been referred to an engineer to see if they can get to the cause of this. We have had some odd login problems and this could be related. I’ll see if we can extend your license for month or so while we try to solve this problem.

With regards to Corona Ads. I know they’ve been working to make sure there will always be ads to fill. Are you still not getting any ads on the particular devices?

#25

Hey Rob - thanks for the update.  Let me know how it goes and if I need to do anything to help you guys test.  I have just received an email that the 1 month extension has been added.  That will get me out of trouble as I need to delivery some apps next week.

No word from the Ads support team yet. No ads yet.  Performed a factory restore on the device and setup with WiFi but no iCloud.  Same results.  

#26

  Hi, what can do for this ?

WARNING: The ‘plugin.coronaads’ library is not available on this platform.

#27

What platform?

Corona Ads will not work in the simulator. In fact most plugins do not. The Simulator does not access to the SDK’s that mobile devices do and therefore you have to test things like ads on an actual device. This warning message is just letting you know that ads are not going to work in the simulator.

Now if you’re testing the ads on an Android or iOS device and you’re getting that message, then we need to examine  your code.

Rob