Corona Simulator warns me that the subscription will expire soon?

Solar2D Daily Builds and Public Releases
#1

Hi all,

Just today that the Corona Simulator (both public build and the latest build) gives me this message “Your subscription will expire in 5 days. The simulator will soon run in restricted Starter mode.” But my account shows “This role will expire on 11 Apr 2014 - 14:25”. I don’t understand this. Can anyone help?

Thank you :frowning:

#2

willandgolf - have you tried de-authorizing and logging back in?

#3

Hello David,

I have tried that and it still shows the same message. Don’t know what to do with it. I also downloaded and installed the latest daliy build.

#4

Ok, let me have someone look at your account. You definitely have a sub until August 2014, so no danger of you losing that. 

Hold on…

#5

willandgold - ok, this should be taken care of. You may need to de-auth one more time, but you should be set.

#6

Thank you, David! I’ll try it now. Will keep you posted.

#7

Still have the same issue :frowning:

#8

The same issue still exists, and now it says I have 2 days left. What is going on here?

#9

Hi @willandgolf,

Are you on Mac or PC?

#10

I am on PC.

#11

The simulator now says I have only 1 day left! Can anyone help?

#12

Hi @willandgolf,

Can you log into the Simulator at all, such that you can take the “Deauthorize and Quit” option under “Preferences”?

Brent

#13

Hi Brent,

Yes, I did several times and it still gives me this message. Very frustrated.

#14

OK, that should have removed your various preferences, but can you now try to remove any preferences or settings in Windows as well? Certainly not at the registry level, but try to locate any places where Windows is storing preferences on the Simulator. If you find them, please remove them all, then uninstall everything Corona and restart. Finally, download Build 1095 and install that.

Let me know how this goes and we’ll figure out what next…

Thanks,

Brent

#15

I don’t really know where the simulator’s preferences or settings are stored. Could you please point me to the right direction?

#16

Did the uninstall, delete the corona labs folder, reboot the PC, reinstall the SDK build 1095, authorize the SDK, and it still gives me the same warming message!

#17

Do you see anything inside the following folder that relates to Corona?

Documents and Settings{user}\Application Data…

#18

No, I don’t see anything related to Corona in this folder.

#19

I did try install Corona build 1095 on my other PC laptop. I have never installed the SDK on this PC so it’s clean of any preferences and/or settings from Corona SDK. The result is the same. It gives me the same warning that my sub will expire in 1 day… Something is wrong with my account.

My first year sub is originally due on May 1 this year. I then upgrade my sub to Pro and it got extended until 2014 so I can work on both iOS and Android platforms. Now I suspect that my sub on Corona Labs database has not been updated to the new status. Corona Labs then think my sub will expire on May 1.

Can anyone from Corona Labs verify this? If it’s what I suspect, could you please update my sub’s info so it has the correct expiration date? 

#20

Hello again,

Thanks for the update. I’m checking into this further… I should have more info soon.

Brent