Corona Subscription Expiring Soon, Renew Now

Solar2D General Questions/Discussion
#1

Hey Folks,

I am getting the subject message, but my account says that my current subscription does not expire until December.  Last year, I did subscribe in phases, first Indie Android in April, then Pro in December.  So, I suspect that’s why I’m getting the message.  But, my account does say:

Expiring roles Corona Game Edition This role will expire on 3 Dec 2013 - 18:27   So, I’m wondering whether the Corona Subscription Expiring Soon message is correct.  After reading about how you are upgrading current Indie subscriptions to Pro, I just assumed that my December upgrade was being upgraded too.   Please let me know if there is anything I need to do.

#2

Maybe try logging out and back into the Corona Simulator to refresh it? 

I had to do that to get the changes from indie to pro to reflect. 

#3

Do you mean Deauthorize?  I don’t see a logout option.

#4

Sorry, that’s what I meant :slight_smile:

#5

Tried it, but I’m still getting the same error message.   Anyone from Corona know anything about this?

#6

also getting this when I updated to latest daily build. But my subscription dosent expire until june. And if I have understood it correctly I dont have to renew until then to take advantage of the offer of paying less the next two years?

#7

I got a response from technical support.  They told me that, in my case, I could ignore the warning and that my subscription would not run out until December.  I’ll let you know how things go in a few days.

#8

When I click on Verify Purchase, the warning goes away.  But when I close the simulator and then re-open it, the warning comes back.  FYI.

#9

michael714 - I just checked and your expiration date on Dec 3 is consistent with what it should be (original exp on Oct 3, but added 2 months because of the recent promotion). So that seems to be fine.

But in terms of the “warning” you mention yesterday - what is the exact wording?

#10

David, Thanks for the reply.  The warning comes up when I open the Corona Simulator.  Here’s what it looks like:

corona%20renew%20now.png

#11

michael - and you are still seeing that “7 day” message even today??

That’s pretty odd.

And you have already de-authorized and logged back in?

#12

Today it says “1 day”.  I took that screen capture a few days ago.  Sorry about the confusion and thanks for your support.

#13

Michael - no problem at all. Ok - so I do know one thing right now: your sub is not going to expire. You have Pro until December.

Now, when it “expires” tomorrow, just de-auth and re-authorize and let us know if you still see an issue. That ok?

Sorry about the inconvenience.

#14

@Michael, we looked in the database and found the problem with your account. It should be fixed now.

Tom

#15

Thanks Tom.  You guys are great.  I love Corona Labs!

#16

Maybe try logging out and back into the Corona Simulator to refresh it? 

I had to do that to get the changes from indie to pro to reflect. 

#17

Do you mean Deauthorize?  I don’t see a logout option.

#18

Sorry, that’s what I meant :slight_smile:

#19

Tried it, but I’m still getting the same error message.   Anyone from Corona know anything about this?

#20

also getting this when I updated to latest daily build. But my subscription dosent expire until june. And if I have understood it correctly I dont have to renew until then to take advantage of the offer of paying less the next two years?