FIRST OF ALL - I have no insider information or knowledge of upcoming features.
In the first bullet point topic in the Dec 17th 2010 newsletter entitled Big announcements coming soon, they mention that “we believe they will open up mobile development to an even larger market”. In my opinion this sounds like we may be getting a GRAPHICAL DEVELOPMENT INTERFACE akin to GameSalad!
If you think about it for a moment, it really makes sense. There has been a huge migration of GameSalad users to Corona, but there are still a LOT of people out there that would love to enter the mobile gaming arena who simply can’t write code or don’t have the time. Corona already has a pretty impressive feature list so adding a GDI (I’m sure there’s a proper term for this, I just can’t think of it at the moment), makes it an insanely powerful product, and a hugely competitive development tool for mobile games.
When I first started using Corona, I recall reading something about a GDI being considered (maybe even in development) although I can’t recall if it was in the roadmap or mentioned in the forums.
Another thing mentioned in the newsletter is premium support. I’d like to throw in my idea of how I envision this working. I don’t expect we’ll get a dedicated support representative or even a support phone number. We’ll most likely get a support email address (or a form on the Ansca site) with an SLA. Obviously, our biggest concern as customers, is price - how much will they charge for this premium service. From a business standpoint they need to price it high enough to pay for the resources they are dedicating in order to meet the SLA’s. From a consumer standpoint, it needs to be low enough to justify it as a business expense. These 2 standpoints conflict with each other. If they charge $40 - $50 per month and a lot of people sign up - the chances of Ansca meeting a 4 hour SLA is slim to none.
My proposal is to make various SLA’s. I’m just throwing these numbers out there…
$25/month gets a 60 hour SLA
$50/month gets a 48 hour SLA
$100/month gets a 24 hour SLA
$199/month gets a 4 hour SLA
$299/month gets a 1 hour SLA with 15 minute response time
Just for the record - a 60 hour SLA doesn’t mean that you will get a resolution in 60 hours (you may get a resolution in 6 hours) it just means that they have UP TO 60 hours to close your ticket.
Any thoughts on the GDI or premium support?
Dave
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