im trying to implement the new kiip plugin but an error ocur when trying to build
Error: You are not subscribed to the following plugin:
Plugin: plugin.kiip
Publisher: me.kiip
Is this still an issue? The plugin is pre-activated so you should be subscribed to it.
Rob
ERROR: Build Failed: A device build error occurred on the server.
Error: You are not subscribed to the following plugin:
Plugin: plugin.kiip
Publisher: me.kiip
User Account: rene.castillo@hotmail.com
Click here to subscribe and then try the build again.
BuildID: 583f1cfde6947
Error code: 5
right now!
I’ve ask the Marketplace team look into this. It should be pre-activated, but clearly it’s not for your account.
Rob
They can’t find any issues with your account. Maybe you should go to preferences and do a Deauthorize and Quit and log back in. Make sure you’re logged in with the account you use for the marketplace.
Rob
Any updates? Same issue even after a Deauthorize and Quit.
I’m having the same issue.
I’ve used my main account, then tried deauth+quit and logged in with another account and I get this error every time I try to build:
ERROR: An error occurred during build (corona.build.7). The server returned the following message: --- A device build error occurred on the server. Error: You are not subscribed to the following plugin: Plugin: `plugin.kiip` Publisher: `me.kiip` User Account: `myemail@email.com` Click [here](https://store.coronalabs.com/plugins/me.kiip/plugin.kiip) to subscribe and then try the build again. BuildID: 589ca3dedb65e
This is in an SDK build of course, not Enterprise.
Hi,
This issue should be resolved now and you can try rebuilding the app.
Thanks,
Paranjay Menaria
Thanks Paranjay, it is working correctly for me now 
Is this still an issue? The plugin is pre-activated so you should be subscribed to it.
Rob
ERROR: Build Failed: A device build error occurred on the server.
Error: You are not subscribed to the following plugin:
Plugin: plugin.kiip
Publisher: me.kiip
User Account: rene.castillo@hotmail.com
Click here to subscribe and then try the build again.
BuildID: 583f1cfde6947
Error code: 5
right now!
I’ve ask the Marketplace team look into this. It should be pre-activated, but clearly it’s not for your account.
Rob
They can’t find any issues with your account. Maybe you should go to preferences and do a Deauthorize and Quit and log back in. Make sure you’re logged in with the account you use for the marketplace.
Rob
Any updates? Same issue even after a Deauthorize and Quit.
[quote name=“paranjay7” post=“351879” timestamp=“1488535814”]Hi, This issue should be resolved now and you can try rebuilding the app. Thanks, Paranjay Menaria[/quote] Could you please do the same thing with the new collision filter plugin? I have the same problem but with this plugin. It’s a preactivated plug in too but Everytime I try to build with this plugin I get an error that says “you are not connected to this plugin”.
Can you post the exact error (copy and paste from your console log window)?
Rob
Using custom Build Id 00000
04:43:54.132 Excluding specified files from build:
04:43:54.132 excluding: Icon.png
04:43:54.132 excluding: Icon-Small-*.png
04:43:54.132 excluding: Icon*@2x.png
04:44:05.982 BuildID: kCoronaBuild [A device build error occurred on the server.
04:44:05.982
04:44:05.982 Error: You are not subscribed to the following plugin:
04:44:05.982
04:44:05.982 Plugin: plugin.collisionFilters
04:44:05.982 Publisher: com.coronalabs
04:44:05.982 User Account: joscha.loos@gmail.com
04:44:05.982
04:44:05.982 Click here to subscribe and then try the build again.
04:44:05.982
04:44:05.982 BuildID: 59473a6ca90ef
04:44:05.982 ERROR: An error occurred during build (corona.build.7). The server returned the following message:
04:44:05.982 —
04:44:05.982 A device build error occurred on the server.
04:44:05.982
04:44:05.982 Error: You are not subscribed to the following plugin:
04:44:05.982
04:44:05.982 Plugin: plugin.collisionFilters
04:44:05.982 Publisher: com.coronalabs
04:44:05.982 User Account: joscha.loos@gmail.com
04:44:05.982
04:44:05.982 Click here to subscribe and then try the build again.
04:44:05.982
04:44:05.982 BuildID: 59473a6ca90ef
04:44:05.982 —
04:44:06.067 Android build failed (5) after 12 seconds
this is what I get by building with the collision filters plugin
Can you try now?
Rob
Thank you very much. It now works!
I’m having the same issue.
I’ve used my main account, then tried deauth+quit and logged in with another account and I get this error every time I try to build:
ERROR: An error occurred during build (corona.build.7). The server returned the following message: --- A device build error occurred on the server. Error: You are not subscribed to the following plugin: Plugin: `plugin.kiip` Publisher: `me.kiip` User Account: `myemail@email.com` Click [here](https://store.coronalabs.com/plugins/me.kiip/plugin.kiip) to subscribe and then try the build again. BuildID: 589ca3dedb65e
This is in an SDK build of course, not Enterprise.