Nook HD App Rejections

tchavez · October 17, 2012, 1:06pm

Hi everyone –

I work at Barnes & Noble. The Fail messages sent yesterday were part of our ongoing testing of existing apps (for NOOK Color and NOOK Tablet) on new devices. If you have submitted new apks based on Corona build 927 or later (we prefer the latest build) and the apps passed, then you can ignore the fail message and we apologize for the confusion.

If your app is not rebuilt, it will not be approved for the new NOOK HD and NOOK HD+ tablets. Please submit a new apk and we’ll test on new tablets and get you the results asap.

If your app is rebuilt and failing, we will give you detailed information about the failure so you can fix and resubmit for testing again.

Thanks,
Tom [import]uid: 133520 topic_id: 31982 reply_id: 127746[/import]

ktdevworks · October 19, 2012, 9:27am

This is really unfortunate. The deadline (Oct-19) is almost gone and there is no word from Corona staff on this issue.
[import]uid: 163920 topic_id: 31982 reply_id: 127915[/import]

kbradford · October 17, 2012, 2:42pm

@Pixin, I use letterbox for all of my apps. No, I have not tried that piece of code but it’s not going to help based upon my issue. It’s simply showing a popup right at startup that says “This build is only supported on Nook. It will not work on any other device.”. So any code fixes won’t really help since something is happening during the build process that makes my apk invalid for Nook HD.

B&N has not responded to my request for more info. Anyone from the Corona team have suggestions on what could be happening? [import]uid: 84258 topic_id: 31982 reply_id: 127758[/import]

kbradford · October 19, 2012, 9:47am

In reference to my original error, David made a good suggestion to make sure that B&N was indeed testing my newest upload. Either my first upload failed or they were testing an old version, because I rebuilt and resubmitted the exact same apk and it was approved this time.

It may take a few times with B&N, but they will eventually get approved if you’re using build 934 or above. Opening a ticket with Nook support also seems to help if you aren’t getting a good error message to troubleshoot.
[import]uid: 84258 topic_id: 31982 reply_id: 127919[/import]

DavidRangel · October 17, 2012, 6:06pm

kbradford - the post right above yours is from Tom Chavez of Nook. As mentioned, you may have gotten a message that was about an older version of your app. If you have gotten an app approved recently, then you should be fine.

NOTE: As Tom wrote, and we have mentioned several times here and in our blog, you need to use a recent build. Specifically, you should use a build 927 or above to make sure you will be able to be approved for the NOOK HD. [import]uid: 10668 topic_id: 31982 reply_id: 127767[/import]

ktdevworks · October 19, 2012, 10:09am

How do you open a ticket with them? I just found a link to post a question…is that how I can open a new ticket?

update: Found out how to submit a ticket. [import]uid: 163920 topic_id: 31982 reply_id: 127922[/import]

Pixin · October 17, 2012, 6:28pm

Kevin, thanks very much. [import]uid: 40033 topic_id: 31982 reply_id: 127769[/import]

DavidRangel · October 19, 2012, 10:46am

ktdevworks - let me know if you are still having issues. We are definitely trying to communicate what we know about Nook’s approval process. Feel free to email me davidATcoronalabs [import]uid: 10668 topic_id: 31982 reply_id: 127925[/import]

kbradford · October 17, 2012, 6:37pm

@DavidRangel, I understand what Tom said and I have not received any approval for my app at all since this new round of Nook HD testing. It has been rejected several times with the error message I have posted. And as I stated in the original post of this thread, I am using build 934.

I would really like someone from Corona to take my issue seriously. There is clearly a problem I’m having that is caused by the apk build process. The app is not crashing, it is simply closing with the message “This build is only supported on Nook. It will not work on any other device”. To me that is something Corona must be doing. [import]uid: 84258 topic_id: 31982 reply_id: 127771[/import]

mush · October 17, 2012, 7:13pm

I just got this back from B&N about my latest update (that where originally passed) but then I received an email yesterday said they did not pass on new HD devices.

Hi Chris,

Your fail “code” is the word Corona. It is a little confusing since the QA team didn’t have a number to assign that to. If you have a Corona application, you will need to rebuild your app with Corona’s daily build 934 or higher, test and resubmit to NOOK developer. There was a known incompatibility with the new HD and HD+ devices and earlier versions of the Corona build. I hope that helps, if you have further questions about your specific results, please submit a NOOK Developer Support request through the NOOK developer portal.

Thanks,
NOOK Developer Team
[import]uid: 20289 topic_id: 31982 reply_id: 127773[/import]

BrightWaveGames · October 19, 2012, 11:34am

i just got a rejection for nook HD. i build with 935. im losing productivity

Results: The following message displays when attempting to launch the
app on the HD and HD+ devices: “This build is only supported on Nook. It
will not work on any other device>” [import]uid: 58777 topic_id: 31982 reply_id: 127931[/import]

DavidRangel · October 17, 2012, 9:13pm

kbradford - I assure you we are taking this very seriously. That is also why we reached out to nook and had them post here.

I’ve read your posts - but I’m not sure I understand. You are seeing the “This build is only supported on Nook. It will not work on any other device” on an “old” nook device when you build and run??

If easier, can you just write to me at davidATcoronalabs? [import]uid: 10668 topic_id: 31982 reply_id: 127779[/import]

GuGuGames · October 19, 2012, 12:48pm

Build with 928,930,934 and the error is:

Files: Rejected: Your application does not have a MAIN activity defined.
You need to fix this and resubmit, if you require assistance please open
a ticket and we will do our best to assist you.

completely a disaster. Grrrrrr.

[import]uid: 7518 topic_id: 31982 reply_id: 127956[/import]

ktdevworks · October 19, 2012, 1:02pm

David: I just re-submitted the app. I guess I have to wait 2 days now and that means no initial coverage on Nook HD. Let’s hope they don’t reject it now. [import]uid: 163920 topic_id: 31982 reply_id: 127960[/import]

ktdevworks · October 19, 2012, 9:27am