When Is Revmob Sdk For Corona Going To Support The Latest Build

RevMob
#181

@jan75, @paulocheque

I’m sure you’ve been following this thread and can see that many developers are experiencing issues with the latest Corona builds and the latest RevMob SDK.  Specifically, it appears to many of us that installs aren’t being tracked properly.  I think everyone on this thread would appreciate a clearer and more official statement from RevMob on what’s happening and what the timing is when we can expect things to be “back to normal”.

To recap, here’s the step-by-step issue that many developers (including myself) are experiencing.  Build an app using Corona build >=1095 and RevMob SDK >=5.2 and install on an iOS device running 6.0 or higher.  (I happen to be using Corona build 1101 and RevMob 5.2 at the moment.)  The RevMob dashboard reports impressions and clicks correctly, and as expected, no revenue is reported just for clicks.  However, if we then install one of the advertised apps and run it for a while, the dashboard still shows zero installs.  Oddly, however, it does show $0.02 revenue.  This is strange since, in the past, revenue would only show up if the install itself was reported, and of course, the typical revenue for an install was much higher than $0.02.

@jan75, you had mentioned that RevMob is undergoing a “transition period” of some sort, and that this transition might be over by the end of the month.  Until then, you indicated that we might see delays in the reporting of installs on the dashboard.  It would be very helpful to get a clearer confirmation from you that this is in fact the reason why we’re seeing zero installs reported and the oddly low value of $0.02.  Many of us have these $0.02 values still showing on our dashboards after 1-2 weeks, and it’s unclear why the install reporting delay is persisting for this long.

You both noted, rightly, that Corona’s support for IDFA came just a few days before Apple’s drop-dead transition date.  However, it’s not clear to all of us developers why now, a few weeks later, we’re still experiencing issues.  We’d all appreciate some clearer information and assurances from RevMob about what’s going on and what we can expect going forward.

I’m glad to see that jan75 mentioned in an earlier post that RevMob is thinking about ways to improve the transparency of their communication and reporting.  That’ll be a great step forward in what’s already a great platform.

Thanks!

  • Andrew
#182

@aukStudios

If you got $0.02 revenue without installs it was a CPC campaigns running and not CPI. Bear in mind RevMob has a few CPC campaigns running too.

Regarding the transition you have to take into consideration your users must update their apps in order for the tracking method work properly.

If Corona is the only engine that did not prepare for this transition that was announced more than a year ago by Apple there is nothing RevMob can do now. This is the result of Corona limitations and not RevMob.

Thanks,

Jan

#183

then prepare plugin for Corona

#184

@jan75

Thanks for the very quick reply! I wanted to respond to each of your comments one at a time, since I think it’s important we flesh this out clearly.

"If you got $0.02 revenue without installs it was a CPC campaigns running and not CPI. Bear in mind RevMob has a few CPC campaigns running too."
I understand that RevMob runs some CPC campaigns, but I think it’s very unlikely CPC campaigns explain why so many of the developers in this forum are seeing $0.02 revenue and zero installs in their dashboards.

First I’ll point to my own experience. As I mentioned above, I received and clicked on several ads, and the impressions and clicks appeared in the dashboard immediately and correctly. The revenue remained $0.00, which indicated to me that the campaigns I was seeing were CPI, not CPC. I then clicked another ad, installed the advertised game, and ran it for several minutes. The new click showed up in the dashboard along with $0.02 of revenue, but with still zero installs. I repeated this process on another device with the same results. This suggests to me that the install reporting was not working. Of course, it’s possible that by pure coincidence the ads I originally clicked on where CPI (which is why I saw no revenue for those clicks), and the two that I actually installed were CPC (which is why the amount of revenue I saw was tiny). But that strikes me as pretty unlikely, since as you yourself noted, only a few RevMob campaigns are CPC, and I would have to have been pretty unlucky if both of the apps I installed were from CPC campaigns, while none of the ads I clicked on without installing were CPC. It also doesn’t explain why the install number itself remained zero in the dashboard.

Second, since so many other developers in this thread are experiencing the same issue, it’s extremely unlikely that the apps everyone installed happened to be CPC campaigns.

(Both of the devices I tested on were iOS devices running iOS 6.1.x).

"Regarding the transition you have to take into consideration your users must update their apps in order for the tracking method work properly."
I performed all of my testing in a private, pre-release version of my app using Corona 1101 with RevMob 5.2. Because it’s a pre-release version and I’m the only user, I can see very clearly whether each action I take in the app does or doesn’t show up in the dashboard. I think many other developers on this thread are doing the same thing to test their integration. So, I don’t think your comment could explain the issue.

"If Corona is the only engine that did not prepare for this transition that was announced more than a year ago by Apple there is nothing RevMob can do now. This is the result of Corona limitations and not RevMob."
I completely agree that it was very unfortunate that Corona didn’t implement IDFA support until just a few days before Apple’s drop-dead deadline.

However, now that IDFA is accessible in Corona, and the RevMob SDK versions 5.2 and 5.2.1 use it, why are installs still not being reported, and the only revenue so many developers are seeing on this thread is $0.02?

You said that “there is nothing RevMob can do now,” which is a very strange comment. In fact, RevMob already did exactly what it needed to do – it released a new version of the RevMob SDK for Corona that accessed IDFA through the new API Corona exposed. The problem is that this new version of the SDK, with the most recent builds of Corona, still doesn’t seem to be working. and we haven’t received any convincing technical explanation of why.

It’s actually not clear to me if this is an issue specific to Corona, or if other engines are experiencing the same issue.

EDIT: I do know that the RevMob SDK uses not just the IDFA, but also the “iosAdvertisingTrackingEnabled” flag, which until Corona build 1106 was apparently not working correctly. I suppose it’s possible that this explains the issues everyone is experiencing, but I’ll have to test it to find out (right now, in fact).

EDIT #2: Actually, it seems the RevMob SDK uses “iosAdvertisingTrackingEnabled” only for diagnostic printing, so I don’t think the fact that the flag wasn’t working correctly until build 1106 will explain the issue we’re discussing.

Thanks!

  • Andrew
#185

Andrew has pretty much summed up my thoughts & issues too.
I await, with anticipation, the results of your last comment Re: TrackinEnabled flag.
My Corona v1100 with RevMob 5.2 app is Waiting For Review.
I am just about ready to Dev Reject it and remove RevMob.
Thanks Andrew for putting forward all our problems to date so well.
I really hope we can get to the bottom of this quickly… RevMob is a good option (if it works)
I just dont need to hear any more about ‘why it happened’, I want to know ‘why its still not working’
Cheers

#186

Ok and tell me why there is new company that is doing payments via paypal ? Revmob is going public or something ?

There is no technical explanation why the hell this is not working now in the middle of May 2013 … and telling us that those installs are not lost is just … playing stupid.

#187

@Bladko

5.2.0 is working properly

@aukStudios

  • Installs generated by CPC campaigns are not counted on our Dashboard.

Bear in mind previously installed and deleted games will not be counted as downloads.

Please email me at jan@revmob.com with your email login and App id so I can investigate it further. 

Thanks,

Jan

#188

@Bladko

Payoneer our new payment partner managed to deliver lower fees for our PayPal users and new payment options. 

Thanks,

Jan

#189

Hey everyone. For those of you having issues with iOS installs not registering, try creating a new app in the revmob dashboard. I did this today and now i’m seeing some installs on iOS. Maybe the issue has something to do with older app ids. 

#190

Note that if you get 0.02$ it is probably due to house app installed. if RevMob doesn’t have a campaign to show in your geo or due to budget limit, they will show a house app (ant crusher or something similar), which they own. for these, they pay only 0.02$ to us.

#191

@jan75

That’s good to know that installs from CPC campaigns aren’t shown in the dashboard.  Thanks for being willing to investigate further, I’ll email you with my details.

@Tomas_Aboites

That’s an interesting observation, I’ll give that a try myself.

@rune7

I don’t think it was a house app.  I’m aware that RevMob is an offshoot of Best Cool & Fun Free Games, but the advertised apps weren’t for any of their games.

  • Andrew
#192

Hi, I am using Revmob 5.2.1 with Corona build 1105, the app is already submitted to the app store for review.

Is it confirmed this won’t report the installs properly??

I am not sure should I reject the binary or not…

#193

Ok guys

My app just went live… so collecting data and will report my findings.

This is not a “plug my app opportunity”… but if any of you want to download it 

https://itunes.apple.com/app/words-shapes/id635451589?mt=8

… and PM your RevMob experience such as country, clicks and installs… then it might help me analyse the data somewhat. Cause at the moment… I have impression, clicks… but no installs

It is early days… so I will give enough time for “slight” reporting delays…

FYI: Corona 1105 & RevMob 5.2 was used.

Keep yas posted

Cheers

Richie

#194

No install with everything latest and now even impressions does not work

[RevMob] Reason: Ad was not received because a timeout or for an unknown reason: Please, contact us for more details. (500)
 

EDIT

and now this [RevMob] Ad was not received for an unknown reason. Is your internet connection working properly? It also may be a timeout or a temporary issue in the server. Please, try again later. If this error persist, please contact us for more details. (-1)

#195

I am using Corona build 1105 and Revmob 5.2.1, app is now published, how is the situation?

I am very regret now I chose Corona sdk, this just doesn’t work, no chartboost, revmob not work, no body know the situation…

#196

Revmob needs to fix this. Their silence on this matter is not good. I’m using Revmob 5.1.0 and Corona 1095 and getting no installs. Sure, I am upgrading to Revmob 5.2.1 and the latest Corona, but Revmob should continue to support 5.1.0, as it’s only 1 version back.

#197

I am using Corona 1100 and Revmob 5.2, is everything okay for this config??  Any official information?

Thanks. 

#198

I’m getting no installs to. I tested on 3 different iOS devices. I’am using 1108 Corona SDK and 5.2.1 RevMob SDK. I even created new AppID in Dashboard - no success. And there is a bug with showing ADS. If i click on the Ad, it goes to App Store and show app. I download and install it. And then i click on Ad again and it sends me to same exact app that i just downloaded. Not good. And Android - 0.02 per install - you must be kidding? If they wont fix this as soon as possible, i’ll switch to iAds - just tired of all this buggy stuff.

#199

this is not a bug, this is effect of their massive short term campaign, all ads show same app for short period of time. That is why they can pay more (or they were able to pay more in the past)

of course this is not corona fault for this (late update), because revmob SDK for corona was a huge mess from beginning.

waiting for chartboost plugin anyway, dont want to waste more time with this bugged SDK unless revmob will be fixed faster.

#200

Totally agree